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Hannabery HVAC installs Aprilaire Humidifiers, Honeywell Programmable Thermostats and Electronic Air Cleaners HVAC Contractor in the Lehigh Valley, serving Eastern, PA Residential and Commercial Radiant Heating, Geothermal and Groundsource Heat Pumps We offer HVAC Parts, HVAC Books, trouble-shooting, heating help, and repair information
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My heat pump is iced-up, mine blows cold air. My pilot goes out. Do you know what to do?You have problems? We have answers! Hannabery HVAC

Commonly Reported HVAC Problems:
[Copyright © 1996-2008. Hannabery HVAC. All rights reserved.]

Oil burner keeps tripping the reset button:

That would be the little red button on the box at the oil burner itself. If your oil burner stops running the first thing you should check is the reset button. If you press it and the burner fires up then that was the problem. If the button should trip again then there is a definite problem and you should schedule a service call immediately. Do not keep resetting the button and ignoring the problem.

Beckett Oil Burner, notice red reset button. File size- 5.4k Now, what is this button and why does it trip?

It is a safety device. It shuts the burner down when it thinks there is a problem. It is on the primary control and is hooked-up to a cad cell. A light sensor. (The same thing that turns outside lights on at dusk.)

On a call for heat, with the burner running, the cad cell senses the light of the flame. If it stops sensing the light of the flame, it causes the red button to trip, shutting down the burner before any significant damage is done.

Next question. Why would the sensor stop sensing light while the burner is running?

Many reasons. Almost all of which require a service call.

Below is a list of possible causes and things to check. Items in blue usually require a service call. Items in red however can be addressed, even fixed by the homeowner.

  • Faulty or dirty cad cell
  • Faulty primary control
  • Bad or weak ignition transformer
  • Bad burner motor
  • Bad fuel pump
  • Blocked oil filter, strainer or nozzle
  • Delayed oil valve not opening (some units)
  • Cracked electrodes
  • Improperly set electrodes
  • Air in fuel line
  • Burner running with a very high smoke
  • Burner sooted-up
  • Loose electrical connections
  • Damaged flexible coupling
  • Water in oil tank


  • Out of oil - Have your tank filled
  • Chimney blocked - Have it cleaned
  • Closed oil valve - Open valve
  • Air, Pump not primed - Prime pump - may need to call for service
An assortment of clean oil filter refills. 2.4k
Oil filter refills

Oil filter canister- change filter re-fills annually. 2.6k
Oil filter canister

Smart Filter - file size-5k
Smart Filters

 

The bottom causes in red are common problems and can be addressed by the homeowner. Try to check for these conditions first before calling for service.

Hope this helps, remember - these are just rough guidelines and not all possible situations are covered.


Hannabery HVAC is a member of the Independent Quality Alliance, (IQA) "Service Professionals Committed To Excellence"
Phone - 610-366-9400 Toll Free - (In PA) 800-544-HEAT Fax - 610-366-9403 the company that cares
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