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bullet Commonly Reported HVAC Problems:


My heat pump is iced-up, mine blows cold air. My pilot goes out. Do you know what to do?You have problems? We have answers! Hannabery HVAC
Commonly Reported HVAC Problems:
[Copyright © 1996-2014. Hannabery HVAC. All rights reserved.]

Humidifier Not Working...

Annoying Static Shock

Humidifier not working, Not enough humidity, My house is too dry, I'm getting static shocks...

Do any of these complaints sound familiar???

Well they are all very common complaints during the winter months. And maintaining a proper humidity level is extremely important for your health, comfort, and well-being, not to mention your home and furnishings. More times than not though, the problem is something most homeowners can take care of themselves, without even calling for service.

In fact, many times the problem is something the homeowner did, like turning off the humidifier at the end of last heating season and forgetting to turn it back on again. Or forgetting to open a damper or water valve. Homeowners often forget that humidifiers need to be cleaned frequently - at least once each heating season. If the water panel or pad is clogged, the unit will not humidify properly.

Aprilaire Humidifier Panels, General-aire Model 81 drum kit with pad, Model 81 24volt Humidifier Motor, Model 81 Float Assembly

Below is a list of possible causes. Items in red usually require a service call. Items in blue however can be addressed, some even fixed by the homeowner.

Red = Professional fix | Blue = Homeowner fix
toolbox for heating and air conditioning service and repairs
  • Clogged water valve
  • Clogged orifice
  • Bad solenoid valve
  • Bad motor
  • Bad humidistat
  • Faulty or shorted wiring
  • Float not working properly
  • Humidistat not turned up high enough
  • Water valve not opened
  • Bypass damper not opened
  • 115 volt unit not plugged in
  • Completely clogged water panel or pad
  • Wheel/humidifier pad installed in motor backwards
  • System taken apart from previous season
  • Water level too low
Note: The possible causes above apply to different types of humidifiers, which include Power, Bypass, and Rotating Drum types.

The bottom causes in blue are commonly found problems and can be addressed by the homeowner. Try to check for these conditions first before calling for service.

Please keep in mind that the information found on our website is provided free of charge and Hannabery HVAC does not assume any liability resulting from the information we provide. We hope this information helps, but please note that these are just rough guidelines, and not all possible situations are covered. Your HVAC system should be inspected and repaired by a trained technician.

Commonly Reported HVAC Problems


How Comfortable Do You Want To Be?

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[Must be in our service area]


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Our Credentials
BBB Accredited Business with A-plus rating, Allentown, Quakertown, Clarks Summit NATE-certified Service Technicians, Lehigh Valley, Lehigh County SuperPages SuperGuarantee Rheem equipment, Rheem dealer, Rheem installer, allentown, bethlehem, easton, pa Member of Associated Builders and Contractors (ABC) Eastern PA Chapter Trane Comfort Specialist Dealer Member - Greater Lehigh Valley Chamber of Commerce Angie's List 2012 Super Service Award Winner
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Main Office: 200 Schantz Road, Allentown, PA 18104

PA CONTRACTOR #8215

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Copyright © 1996-2014. Hannabery HVAC. All rights reserved.

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Hannabery HVAC has been proudly serving Eastern Pennsylvania homeowners and businesses for over 40 years. Our work areas include: