My AC was not working during this recent heat wave. The response time was good, the technician was on time and very courteous, He was able to make the repair the same day. Very satisfied.
I was very impressed with the quick response and high-quality service. From the moment I called, it took less than two hours for the technician to arrive and fix the AC issue. The technician was professional, efficient, and got everything working perfectly in no time. Highly recommend this service for anyone needing fast and reliable AC repair!
I chose Hannabery back in 2018 due to the stellar reviews from customers and the fact that they offer internships to our local vocational and technical school. They installed a brand new system based on our wants, budget and unique house setup - there was never a feeling of push for the most expensive. Customer Service the past 7 years has been outstanding (huge props out to Jessica in the Service Dept) and we truly appreciate the knowledge, thoroughness and professionalism of all the technicians, Sean especially! HVAC is one of those important “peace of mind” homeowning areas and we appreciate knowing Hannabery has our back.
I turned the heat pump on for air conditioning after being idle for several weeks. Rather than feeling cool air coming from the vents, the air was warm and getting warmer. I phoned Hannabery HVAC and spoke to a representative in the service department. They suggested a possible simple fix, but to no avail. I phoned them again and set up a service call for the next day (much faster than I anticipated). Hannabery called back later the same day indicating they could send someone later in the day!
The gentleman worked a long time thoroughly checking both the indoor and outdoor units. Everything appeared to be in working order, but the heat pump was still pushing warm air through the vents. It turned out to be the thermostat. For unknown reasons (possibly a power surge) the thermostat had been reset causing the heat pump to generate only warm air and not the cool air called for. Kudos to Hannabery and the Service Team.
Good sales dept., good service and reliable equipment maintenance. We have a long-term maintenance agreement and it is great. The service staff take a proactive approach and goes the extra mile for customers.
Great price
We have been using Hannabery since our home was being built close to 30 years ago and have never shopped around because their service is flawless and the office staff is just as good. Even when it was time to replace the unit, we went straight to them.
I had routine HVAC maintenance done. Randy O. Was my technician and he was professional, thorough and knowledgeable. He answered all my questions and made some recommendations, as well.
I called to schedule service for our AC's foul smell when we started this season. Received very courteous service from the service scheduler. The service technician was very friendly and polite. Explained all the service he did for our unit. Everything is running perfectly now. Quality of service was well worth the slightly higher price than the previous company.
Always Great service, thorough and informative to customer. Have had HVAC contract plans for 15 years - worth every penny! We have purchased various add-ons to systems: whole house air cleaners, UV systems, and central system humidifier. They service it all. Prices are comparative with all others, but their tech knowledge is superior. You won't be sorry with this company.
Recently had Aprilaire Model 700M humidifier integrated into our gas heating system by Hannabery. Humidification levels have increased as projected by Hannabery. Very satisfied with humidification improvement!!! Joseph Doe
Technician Tom was right on schedule. He was very friendly and thorough in his work. When he finished he gave a full explanation of what he had done and answered all of our questions.
I had my A/C system completely replaced by Hannabery and I have to say I was very impressed with their installers, Dave and Evan, and my salesman Joe. They were all VERY professional. Their price was very competitive as well. It was a great experience and overall a great experience with Hannabery in general. They take pride in their work. I'm really glad I decided to go with Hannabery. You guys are top notch!
Techs are always nice, clean and polite. They show up within the time frame, and get work done promptly. Routine maintenance appointments can be tough to find short notice, but that's understandable. Emergency response has been top notch when needed. My only complaint is the inability to schedule an appointment online, despite it being a listed option.
We appreciated the communication from their customer service prior to the appointment asking about rep wearing a mask and boot covers. The service technicians we had were excellent, cooperative and personable. dealing with them for 2 years now and well satisfied.
I have used the services of Hannabery since 2013 and I highly recommend them. Professional, efficient and knowledgeable, from management to office staff and technicians.
Highly recommend Hannabery for their yearly servicing and maintenance of our Geo-thermal system, which they installed. Attention to detail, promptness, communicative and knowledgeable about the equipment and system operation. Thank you Peter!
Jason came to service my HVAC to prepare it for the summer AC. He was knowledgeable, respectful and made the job look easy! I would highly recommend this company!!!!
Technician was on time to do PM service. This was a first time service to the unit that they installed a little over a year ago. Asked me if I had any issues or concerns with the unit. After the service he informed me of everything he took care of. Thank you Randy O.
Excellent repair service and the price was competitive. I used them about 10 years ago and they are still ethical today as they were back then. I wouldn't trust my HVAC with anyone else.
Go to HANNABERY! They are the best HVAC company out here. The service guys are wonderful and very knowledgeable in their field. I was supposed to get a new heat pump the day after Christmas, but there was a mistake on the sales side and they had the wrong size heat pump.
Thankfully, the Supervisor ERIC LEVADUSKY was able to get some 2x4s wood to extend the height of the can so I can have heat until the actual part comes in. I am extremely grateful for Eric, Jared, and the other guy who helped my family and I be able to have heat for a very cold month until they were able to get the part. Eric even came out to my house and apologize (even though he was not at fault), just shows a great leader in him.
The service guys were very respectful in our home, they were here about an hour early which I love! They were no non-sense, they got right to work. Our heat is very effective and efficient. We also love our new thermostat as it is very user friendly and nice with the touchscreen.
Hannabery technicians are courteous, knowledgeable, prompt, and careful during their scheduled visits. The office teams are a pleasure to deal with, handling questions with courtesy and efficiency.
Tim performed our scheduled maintenance and was very helpful in suggesting that we add filters to our regular contract and that we call and request the contract update immediately. He also recommended that we go ahead and schedule our service appointments for next year. Thanks Tim and Happy Holidays!
Within one day, Hannabery HVAC sent a young professional named Nick to service our leaking humidifier, which was attached to our heating unit. Nick did a thorough job of assessing our system and disassembled the humidifier to find a very small tube which had a tiny leak and had the part in the truck and fixed it immediately. Thank you Nick. I have a very happy wife. Bill M.
Hannabery always the BEST service. Charles and Jake arrived at exactly the appointed time! Reviewed what service was needed and did all to make our heating system perfect. The best company and technicians. I highly recommend.
I had a March appointment, but an opening popped up, so they came to service my AC and heater today. Yes, they get booked up and I'm bad at using the phone to make appointments. They installed both my heater and AC, thirteen years ago. I have had a contract ever since. This is the first time I've had parts replaced. The serviceman was friendly and helpful. He always put booties on when in the house (and took them off when outside or in the garage).
I’ve bought 2 heat pumps and had Hannabery install both. I did one 4 years ago and waited on the second one, but that cost me a lot of money because prices are up since then. But they did a professional job and I’ve had no problems so far.
We’ve always had a positive experience with Hannabery HVAC. We’ve purchased a maintenance plan which has come in handy several times. Everyone we’ve dealt with, from the ladies in the office to the technicians are respectful and professional.
We have been relying on Hannabery to maintain our HVAC since 2007. Their service has always been first class. From day one we have been on their maintenance plan. The routine service has kept our HVAC working 24/7. Their technicians are well trained and very competent. I highly recommend Hannabery HVAC.
I have used Hannabery HVAC for 17 years. They installed my HVAC system when I had the house built and they have been servicing the system throughout the years. There service plans are not cheap and although you can find cheaper prices with other HVAC service companies, I feel you get what you pay for. My service technician, Jake, was very professional, courteous, on-time and thorough. With my service plan, they will come out on a weekend, if necessary to fix a problem.
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