Excellent professional customer service. The technician was terrific!! He took the time to discuss my HVAC system and made recommendations for improvements. Impressive!!!!!
Our builder used Hannabery to install the HVAC system, and we have kept up the seasonal maintenance plan with them for years now. Technicians are prompt, courteous and extremely well informed/helpful, especially about the dwindling supply of R-22 coolant and the inevitability of having to replace the unit (not now). Techs wear booties to respect the interior floors. All questions are answered with good grace, no matter how simple/dumb/silly. A very professional operation. They want to keep our business.
The technician, Will, that came to inspect and do the seasonal maintenance on our heating system did a great job. While doing the inspection he also took time to answer questions and explain the system and what to monitor during the heating season. I would definitely recommend Hannabery HVAC to family or friends.
Had AC repaired. Waited over a week to get main part to do repair. Work was well done and after completion, tech found a bad valve that needs replacement. He does carry any of the needed parts, so will need another repair call. System is working well and glad it got fixed just as Hot weather returned, Tech was very professional and worked until completed. Job took longer than estimated but he stayed at it until complete.
Air conditioning was not working, and of course on one of the hottest days... They responded first thing this morning and took care of the problem. I cannot say enough about the technician and so sorry I do know his name. So polite and thorough.
Scott, our Technician for our Hannabery HVC Silver Plan is excellent! Reminds one of days-gone-by when knowledgeable, customer service oriented workers understood the equipment they worked on and possessed professional work standards that made a significant difference in the homeowners cost to maintain a comfortable living space.
I purchased a home in NE Pa. Called Hannabery to give my HeatPump/AC system a tune up in preparation for starting an annual service contract. The tech Charlie gave the system a very complete inspection, used all types of meters to measure system function, as I watched him work he answered my many questions explaining how the machinery worked and made helpful suggestions for care and operation. The charge for the service was fair and reasonable, in fact a bargain because they are so knowledgeable and skilled.
Have been Hannabery customer for 20+ years. Their personnel have always been courteous and helpful. 10 years ago, we needed to replace our HVAC unit. After finding out that my wife had asthma, the staff worked hard to get our equipment delivered and installed on a fast track. Recently, we had a cooling coil leak, Hannabery staff responded quickly to have the problem resolved. Their technician, Jorge, was amazing.
What a great company. The technicians showed up on time. They were very thorough, knowledgeable, and explained any issues to me. The pricing for the repairs were up front. No surprises! Will and Eric were very friendly and knowledgeable. I would not hesitate to call them for any HVAC issues!
Hannabery has professional and knowledgeable staff in every position in their company. They are polite and courteous and most importantly, they return your calls promptly. Our Comfort Specialist, Chris, listened to our problems with our old hvac unit and found the most logical solution and system. It was a great price for the unit we had installed and it was scheduled quickly. The technicians Greg and Derek were highly skilled and efficient and polite. We could not be happier with our experience. Please consider using them, you will be pleased.
Hannabery has been my HVAC service for many years. I have been enrolled in their scheduled maintenance program for as long as I have had the Hannabery installed unit - Maybe 10 years or more. They have kept my unit in top shape and costs low. Reliable, cost effective, loyal. That’s why I choose Hannabery. Great service.
As we enjoy our Hannabery-installed (2014) central air today, at the onset of a severe heat wave, my wife and I readily praise Hannabery. Any time we've called for service, we've encountered prompt, courteous, and competent service people. And, of late, those upbeat, knowledgeable people were Kris and Charles. Our most recent call was for what turned out to be a significant problem when our outdoor coil lost refrigerant. Subsequent to our Monday-morning service visit, this major repair was facilitated by a fast shipment of the part and done by Charles by Wednesday midday! From the initial purchase, and through the installation in our 30-year old home, and now to the service calls we've had, we have been very happy with Hannabery and would recommend them to anyone. As a footnote, we must add that, while we don't often purchase warranty plans on products, our choice to buy the "Hannabery Gold" plan has proved to be a very wise investment.
The service is outstanding. Super knowledgeable on the workings of HVAC equipment, techs are very professional, arrive on time, neat, clean and with a truck full of all tools and parts. Having them service my AC equipment that they also installed years ago, gives me great confidence that all is operating in top condition. They are the BEST.
We are very pleased with Hannabery HVAC. From start to finish everything went smoothly. The air conditioning works well. The two installers were very courteous and knowledgeable. They respected us and our home. Thank you all.
Great bunch of guys that came to install a new furnace and A/C. Horrific rainy day and they were nothing less than pristine in moving back and forth from outside to inside. Polite, clean, respectful and great to talk to and work with. The Hannabery process is short, efficient and well planned. In short, the whole process was painless.
In the 15+ years we have had a contract with Hannabery HVAC, we have always received good service. The techs have been polite and kept the equipment in excellent operating condition. The one or two times we called for an emergency, they have been responsive and taken care of the issue in a timely manner. Would recommend for anyone wanting quality service.
I had Hannabery HVAC install my Trane system, and I couldn't be happier! It hasn't been running that long, but the comfort level in the house is so much better! The installers were awesome, professional, and very courteous! I hope that everything continues like this,,,, but I am extremely pleased at this point! Thumbs up to Hannabery!!
The crew from Hannabery HVAC did a great job installing my new central A/C. The job took two full days because I asked that the outside unit be moved to the other side of my house. So the job was a bit more involved than just replacing the old unit with a new unit. The guys were very professional and courteous. The new Trane A/C is so quiet compared to my old system. The overall cost was not the highest nor the lowest of the bids from other companies. I'm glad I chose Hannabery.
We have used Hannabery HVAC for the past 10 years to service our Ground Sourced Heat Pump system. They have great expertise and experience. All their techs are competent, courteous, punctual. Office staff has also been friendly and helpful.
One of the best companies in this HVAC industry to deal with. They are all very courteous and professional. The only issue for me is -- They don't work weekends.
Shaun was the technician and he was very warm and helpful. He made suggestions about potential upcoming maintenance for the fan which is starting to leak oil. Great efficient technician.
Hannabery Techs are always on time. They do their work in a reasonable length of time. They are friendly, polite, thorough, and efficient. We would never work with any other service contractor.
I've been a satisfied customer of Hannabery HVAC for over 25 years and all of their technicians are very competent as are their service/sales representatives.
I must admit I was nervous about having to find a HVAC company to come and do work on our system in a house we just bought a year and a half ago. I found the filter was caked with dirt and had been sucked in and all the air going through the furnace was bypassing the filter for who knows how long. In between heating and cooling seasons we would get a musty smell from some of the vents. I emailed Hannabery HVAC and either later that same day or the next day (I can't remember exactly). Chris Stufflet contacted me and arranged a time to come out and take a look. He showed up on time and was very nice to deal with. He listened to what I wanted done, answered my questions, made some suggestions, and took some measurements.
That was in the morning and by the afternoon I had an estimate emailed to me for replacing the main trunk lines with steel, rerouting some supply lines, and cleaning the remaining duct work. I had emailed Chris a couple of times with questions before the install took place and he was always quick to respond. Thanks Chris for doing a great job! The install team was Chris and Mark. They were here for 4 days replacing and rerouting duct work and they did an outstanding job. I'll have them back to do an install whenever it's time to replace the furnace/ac unit. Chris was the lead installer and was very detail oriented and kept everything neat and clean. Thanks guys for doing nice work!
The duct cleaning guys weren't here long so I hope I got their names right (sorry guys if I didn't)... Brady and Alex came several days later to clean the ductwork that wasn't replaced. After explaining to Brady what work had been done he inspected a supply and return vent and said honestly that he didn't think the vents looked that dirty and that on the system I had most of the dirt drops down into the main trunk lines which had just been replaced. He said he would clean them if I wanted but in his professional opinion there wouldn't be much improvement since a lot of the ductwork had been replaced. He said Hannabery isn't in business to rip people off and he really proved that by being honest about the condition of the remaining ductwork. They could have easily just come in and started cleaning whether it needed it or not since I was the one that requested it. I thought that was very impressive and spoke volumes about the integrity of Hannabery and the people they have working for them. Thanks guys!
Lastly I had the furnace and inside coil cleaned. Pete came out to do that. He was great to deal with just like all the other guys had been. He did good work, answered any questions I had, and even reattached a piece of insulation that had come loose inside the blower cabinet for me. Thanks Pete! I'd have you back to do service anytime. Thanks to Knox Brown and Dave who did the scheduling of the duct installation and duct cleaning. They were great to deal with as well.
Last but not least, thank you to Sue, the service coordinator who I forgot to call to schedule the furnace cleaning until a few days before the ductwork installation was scheduled to be done and right at their busy time when annual maintenance was filling up their schedule. I'm a dispatcher for retail propane delivery and now I was the guy that I hate getting a phone call from, but Sue worked it out and got me in within 2 weeks of the ductwork being replaced despite her packed schedule. Thank you Sue (and sorry about that).
Bottom line, I would recommend Hannabery HVAC to anyone and especially these people above who I dealt with. Also, I know it's really a matter of opinion, but I felt their pricing was very reasonable and fair for the work that was done.
Arrived on time; technician was professional, neat, cleaned up after himself and recommended a part replacement but did not push anything on us so we felt like they were being honest!
The Hannabery team was helpful, friendly and accommodating for our HVAC installation in our existing home. It was a challenging job but they worked with me every step of the way. I would highly recommend them.
Scott D was very helpful in communicating the issue to me in terms I could understand. Scott also reviewed the part/filter needing replacement. Very professional.
Excellent! Hannabery was timely, professional, quiet and CLEAN! They clearly explained the process and the steps and it went very well. I would recommend them to anyone who needs to install new air conditioning into an existing home.
I cannot say enough good things about this team. From the initial inquiry, everyone I dealt with was courteous, professional and extremely helpful. They showed up as promised, performed the work as designed, and help me understand anything that was unfamiliar. The actual furnace is so quiet I cannot believe it. If ever a referral is needed, I'd be happy to provide one.
Technician arrived early and spent 2.5 hours checking out our 2 heat pumps and air handlers. He was knowledgeable and courteous. We have been customers of Hannabery for over 35 years and are very well satisfied with the quality of service that we have received throughout the years. We know that the job is done well and that they stand by their work. We would highly recommend the company.
Great team to work with. Competitive prices, fast to respond and excellent service personnel. They did a full furnace replacement for me during one of the coldest weeks of winter with their installation team putting in a 15 hour day to get us heat again. Their office personnel were polite, helpful and understanding when working through a few minor follow up problems I wanted fixed before I would pay my bill in full (only thing keeping me from giving 5 stars). Completely satisfied and would recommend them to others looking for a reliable HVAC service provider.
Right from the time Chris S. stopped by to provide a free estimate to the time the installation was completed, we were completely satisfied with the service provided by Hannabery. Chris was extremely professional and provided in detail, the different options of heat pump. Post his visit, he never pushed us to sign an agreement. Instead, Hannabery waited until we made the first move and let them know that we would like to sign the contract agreement. Upon signing the agreement, the company was quick to schedule a date for the replacement. The workers were professional, and showed up exactly at the time (7:00 AM) they specified. They maintained a clean working environment, and took steps to ensure that our house was kept clean throughout the entire installation process. The workers were patient in addressing our questions, and cleaned up after their work. The work was completed around 2:30 PM (an hour ahead of schedule), and we were extremely pleased with our choice.
Have been using Hannabery HVAC since 1990. They did the original heat pump installation (builder grade) and we called on them 22 years later when we replaced that unit with a state-of-art Trane heat pump. We always receive prompt and professional service. We get what we paid for and these days, that can be challenging.
This was project to add additional heat to our home. The estimate was produced quickly and the price was reasonable. The job was scheduled quickly. Ed and Pat did an awesome installation job!! They were polite and professional. They made suggestions which we readily agreed to. The work was done quickly. The new heaters look and function like they've always been there. We could not ask for a more positive experience.
We needed our full central air system replaced and our air handler is in the attic of a cape cod, a very small space! The polite and courteous workers who installed our system were promptly on time each morning, were respectful of our home (VERY careful to keep the house clean), and were very communicative at each step of the process over 2 days. I would recommend Hannabery to anyone and we will be using them for future services.
The Gentleman that was sent here was very knowledgeable about my Furnace issue. He did a awesome job explaining to me about my current situation. Thanks a lot!!!!
Replaced coil and recharged heat pump system. Smoothly, on time, well done and best of all, explained clearly and professionally. The service man was outstanding.
Did a great job! Replaced both a/c unit and furnace and had to repair and move and add so much. So relieved to be safe and have the house more efficient, so glad we went with them!
The workers were very professional. We hardly heard from them the whole time they were here, they just did their work. Also, they did a great job of cleaning up each day when they left. They were early or on time all 3 days. We were very happy and will definitely refer them to others.
We have used Hannabery HVAC for over 30 years. We are on the Silver Star Plan and they supply heating and air conditioning routine service twice a year. They also respond quickly if there is any issue at other times. Our technician, Shaun K., was very helpful in answering any and all questions we had. Shaun was very professional and hospitable. We replaced the original heating and air conditioner in 2008. And Hannabery HVAC keeps everything running smoothly 10 years later. I definitely recommend their services.
My first experience with Hannabery was when we decided to put heat in an addition to our home that had previously been heated only with a wood stove. The salesman came to our home several times to help us understand this mini split system and how it worked and what we needed. He was very professional and knowledgeable. We did have other companies give us quotes, but not only was Hannabery's quote the best, they were the only ones to do a "load" estimate. Once signing the contract, the salesman and the service supervisor visited our home to review what needed to be done. The installers came when they said they would and did a very thorough and professional job. The installation was 10/05/18 and the system is exactly what we needed.
Courteous salesman, very professional....punctual and neat technicians....mannerly and thorough. Office receptionist friendly and knowledgeable. Recommend this company highly...
A WORD THAT COMES TO MY MIND TO DESCRIBE YOUR BUSINESS AND CUSTOMER SERVICE IS "OUTSTANDING." WE HAVE USED YOUR COMPANY SINCE OUR HOME WAS BUILT WHENEVER ANYTHING WENT WRONG AND WILL CONTINUE TO USE YOUR COMPANY AS LONG AS IT REMAINS THE SAME. PLASE KEEP UP THE WONDERFL WORK AND I AM CERTAIN YOU WILL BE IN BUSINESS FOR MANY, MANY MORE YEARS. KEEP UP THE AMAZING JOB!!! SINCERELY YOURS, LISA M. ZELLERS
We have been using Hannabery for 28 years. They did the original install when they house was built and we called them when we replaced the heat pump several years ago. Extremely satisfied and would not hesitate to refer them to others.
I received estimates from three local companies about replacing my nearly 30 year old central air system. Not only did Hannabery have the most competitive price, but I got the best quality Trane unit installed. Estimator Chris did a great job explaining what was needed and I did have options to choose from. Supervisor Dan got me on the installation schedule in record time and installers Phil, Chris and Mark were always there promptly at 7am and got the job done in the estimated time. All were very knowledgeable about each aspect of the installation. I LOVE the new Trane system. It is so quiet and keeps the whole house cool at levels the old system just never could attain. Being able to control the thermostat from my smartphone is a very desirable option. I would highly recommend this local company.
I've used Hannabery to maintain my heat pump for almost 20 years, and they've always provided excellent service at a reasonable cost. Their techs are courteous and knowledgeable, and they know when its time to replace something to prevent expensive repairs, and when you can get a little more life out of a part. Their communications is excellent. They come when they say they will be there. Highly recommended.
We had a new Trane heat pump installed for heat and cooling. Thanks to our great installers, Chris and Phil, for all your hard work and also for spending the week in our HOT attic installing all the ductwork necessary for our system. This was the week of July 2 with outside temps of 100 degrees. They were very hard working, professional, respectful, and cleaned up everything every day. You’d never know there were installers here all day because they cleaned up everything. Great job- thank you!! We appreciate it!!
Whole house A/C unit was inop heading into a heat wave. Scheduled the appointment and the technician was here promptly the next morning. He quickly diagnosed, replaced a faulty part (which was covered under warranty) checked & inspected the rest of the unit. I was fearing the worst with the bill and was pleasantly surprised ALL in $155.50. Tech was very friendly and honest. Stand up company with great people. I recommend Hannabery HVAC!
This company stands by their product and other installers products. I'm a gold star member and I haven't had a problem with workers coming out whenever there's a problem. Recently my AC coil crapped out at 3 in the morning, called Hannabery at 8am and a tech showed up at 11am and by 1Pm I had cold air blowing! I highly recommend them to any home owner!
My install was a complete HVAC system with a gas furnace I had electric baseboard heat previously and no AC. Hannabery HVAC did an outstanding job from start to finish with attention to detail throughout. (Example) They ran duct work and located the indoor components as to not interfere with my huge attic's open floorspace intake ducts were neatly placed under my plank board floor I was amazed how it turned out. I had three other estimates that varied greatly nearly double and the highest quote recommend an incorrect heating system for my region. The crew was very skilled with very friendly personalities in fact their sign is still on display in my yard thats how much I love them. I'm not taking it down! Hannabery HVAC should be your first estimate because they know what their doing. It's your money spend it wisely do your homework go Hannabery HVAC you guys rock!
After conversing with Hannabery several times on the phone, I felt comfortable in hiring them to do a heat pump system check-over. This is when the technician (Tom) discovered a leak in our outside heat pump coil. We told them to go ahead and do the work since our system did not work without a new coil. Surprisingly, from the time the problem was detected until the repair was completed was only a matter of week or so. The same tech (Tom) was the man who also completed the job to our satisfaction. He was personable and knowledgeable and answered all of our questions on the spot (much to our satisfaction). I did not put down a price/cost in this review because that would depend on the nature of the problem/work which a homeowner would need resolved. We are well pleased by all of the staff we were in contact with - Tom, Eric, Bill, Michael, Annette, etc. Everyone was personable but yet professional in their demeanor. And, YES, I would recommend Hannabery.
Called on a Monday morning - repairman on site by Wednesday 10:15 am. At this time of year, I am sure that they are in very high demand, so this kind of immediate response and scheduling was great. Technician very knowledgeable, professional, clean in appearance and work done, very timely in getting it fixed WITHIN ONE HOUR, and overall just a great company. I have now signed up for regular maintenance program for my entire heating / cooling system at a very reasonable yearly cost. GREAT service!
Thank you Adam, Chris and Phil!!! Prompt, efficient, courteous and professional! We are so happy with the job that Hannabery did for us, and can't say enough about how clean they left our basement and porches. It rained the night before the job was to start, and there was no muddy mess left for us to clean up! Great Job... THANK YOU!!!!
We have always been happy with the maintenance service Hannabery provides. Furthermore, although it has been some years, we appreciated the work they did when we replaced our furnace, compressor, and the water heater.
I have been using Hannabery HVAC since 1999 for both of the homes I have lived in. I have many positive experiences... In my first home I had my air conditioning system cracked and needed to be replaced. I had someone check it out and I could tell they had no idea what they were doing but communicated the system needed to be replaced. I called Hannabery and they realized it was installed incorrectly and that it was under warranty. They replaced the system at no cost! Saving a lot! Started using their services ever since. I get their Silver Star bi-annual servicing and have had no issues or emergencies.
Have used Hannabery for my home heating and cooling system for over 15 years. Most professional, prompt, clean and neat, never rushing, always brings me up to date on the service performed and equipment condition.
Always very friendly and informative. Michael, our technician, was friendly, respectful and offered great information related to current situation. He also offered additional information related to potential equipment that maybe helpful in the future.
When I have to call, the receptionist knows exactly who to connect me with. All of the service techs are courteous & knowledgeable. They always take the time to explain/clarify what has been done, and how things are set up for our heating/cooling. They are always on time, and provide a call to let me know they are on the way. Definitely a good company.
The service tech arrived within the appointment time frame, serviced the equipment, made recommendations about how to improve maintenance procedures and completed his task in a professional and friendly manner. I was very pleased with his performance.
Having just purchased the house in December, I decided to go with the HVAC company that the previous owner used. I couldn't be more pleased. The tech showed up at the exact time stated. Charles was very polite, and answered all of my questions about the house and system. He has been servicing the property for many years and had some good information about the equipment installed and the history on it. I would recommend them without reservation.
Very satisfied with the work done. The workman was very careful about wearing shoe slip ons and clean up. An explanation about condition of boiler was given and my questions were answered. Thank You!
Price was the most competitive for the system offered and the rep. helped sort through many options including recommending a system actually lower cost than he could have sold me. Installation was professional and fast and well executed. Post installation a couple of things needed tidying up and that too was done very fast and well.
The comfort specialist, Chris Stufflet answered our endless questions promptly with extensive knowledge and patience, prior to installation and acceptance, and gave follow up. The company installed a new heating/ air conditioning unit in a professional and efficient manner. The installers were courteous and effective.
He was right on time, performed the service we requested and we were completely satisfied. We like having it taken care of every 6 months so we don't have any unplanned surprises.
Installed a new heat pump system a little over a year ago and today performed annual maintenance. Very professional, competent and on time! Highly recommend.
Always can rely on Hannabery to check twice a year. Techs are very helpful, friendly and keep our heat pump in good working order. Nice to know we will have heat and air conditioning when we need it.
We have dealt with Hannabery for several years now and are completely satisfied with their service. We don't need to call them for service, they call us 2 times a year and come promptly when scheduled. The office staff and technicians are very knowledgeable, courteous, and prompt. Would recommend them to all our friends.
It was easy to schedule a visit. Hannabery tech, Charles, came on time, exactly at 8 am as it was scheduled. He answered all the questions we had and explained everything in details. Gave us all the possible options to choose from. I am not promoting anybody but we did not have a pleasant experience with other companies... Who did not explain anything and charged for the parts which they did not even change. Overall, it was a very nice experience to deal with a professional who understands his responsibility.
Had Jorge complete a winter service and inspection on our heat pump. He came at the scheduled time, even though it was snowing and driving was difficult- we live on a steep hill. Service was very professional- besides changing the filter and doing an inspection of the indoor and outdoor units, he wore booties each time he came in from the snow to keep our floors dry and clean. Well Done!
Have been with Hannabery for six years and have been pleased with their overall service. Their technicians are professional and take appropriate time to service the equipment. Some are more thorough than others but overall their team is quite competent. You get a detailed report of the performance parameters of all the items that were checked. They do not push any unnecessary parts or services, which I appreciate.
Hannabery maintains my heat and air conditioning system. It is a professional company who places the customer first. Their work is exceptional and the entire office staff are very friendly, The technical staff is first rate, none better in my opinion, and also a very friendly crew.
Very satisfied with the work done. The workman was very careful about wearing shoe slip ons and clean up. An explanation about condition of boiler was given and my questions were answered. Thank You.
Hannabery retro fitted a heat pump with air conditioner in our home. We have used them for our mantainance service for 10 years. Everyone is very polite and knowledgeable from the office to each representative that comes out to our house.
We had a Whole HVAC System installed and Brian and Joe were around until 3:00 and we never knew they were installing a new system.. They were clean and tidy and totally professional . Yes I would use this company again they Hire Professionals and Give the Homeowner a piece of Mind with Installation with ease.
Chris provided excellent customer service. Installation of furnace and central air good. Had to wait longer than necessary for follow up issues. Would highly recommend them.
Have used Hannabery for 18 years and I am always pleased with their service. They installed a new unit for me and everything was explained to me in detail. The technicians and service department are very nice, friendly and knowledgeable.
We have used Hannabery for our HVAC service in our home for at least five years and we are very satisfied. We have a complex system with a gas furnace/AC unit and a supplemental heat pump. Everyone from the folks who answer the phone to the folks who come to do the work are courteous and professional. They come when they say that they will come, they professionally diagnose and repair problems in either of the systems, and they do not try to sell services that you don't need. They have even walked me through a solution over the phone with no charge, avoiding a service call. We have previously worked with several of the big name companies in the Valley, but we have stuck with Hannabery.
I have always had professional & excellent service. I am also grateful to have a contract for they came out in a very timely fashion when I had an emergency My kudos to you and your staff.
The additional duct work that was installed by the technicians from Hannabery HVAC were very professional and extremely proficient. I would definitely recommend this company if you plan on updating or installing a new system.
Great job by everyone, Dave, Dan, Knox, Jay, Phil & Chris. Thanks to a Super team who did an outstanding job. I highly recommend them to everyone in need of HVAC service.
The whole process went well, install was done on time they quoted, and was done very professional and clean. New system works great, would highly recommend them to anyone looking for a new system. Their pricing was very good compared to some other ones we got.
I had an entirely new Heat Pump system installed and have had subsequent routine seasonal tuneups.All work has been done perfectly. I have no complaints whatsoever. From the office staff to the technicians all have been courteous , knowledgeable, and skilled in their performance.
The Salesman Chris worked with our schedule for our estimate. The install team was on time and professional. They will be doing my heating system soon.
We have always been satisfied with both our regularly scheduled service calls as well as any extra calls we've needed. The office staff works with us to schedule and the service people are polite, efficient and professional. We are comfortable asking them to explain what was done.
The staff/service techs have been courteous from our first phone call. Everyone is honest and explains all work in detail. Everything has always been taken care of in a timely fashion. No surprises. They answer questions, and make appropriate recommendations when needed. Definitely a company to use for heating/air conditioning.
My experience was a rather good one. The two tech's that were at my home for the installation did a great job. They were clean and friendly from start to finish. They let me know everything that I needed to know, and answered all the questions that I had. I would recommend your company to any and every one thst asked who I use as a heating specialist.
Since the first phone call to HVAC requesting information about their units, Mr. David James the manager was very helpful and knowledgeable about their products. The installation process of the unit went very smoothly with a group of excellent professionals.
I have been a customer of Hannabery HVAC for 40 years and would highly recommend their services. They are reliable, prompt, fair, and I could always depend on excellent work.
They helped us late at night one cold winter when our heater broke and ever since then, we only contract with them. Routine spring and fall maintenance checks and all else our system needs, we only call Hannabery HVAC.
These guys are amazing, technician explained everything while he was working, very thorough and extremely nice, look forward to working with Hannaberry in the future!!!!!!!!!! You don't get help like they provided anymore, simply excellent!
Great service, great price. Would recommend with no reservations. Chris from sales was great at laying out the various options. The day of the install went very smoothly. The installers were courteous and professional and thoroughly cleaned up after themselves.
Could not have been a worse time. A few days after Christmas, our heating system had been on the decline, and gave out. Winter is just starting, staff members on vacation, husband is very ill. Hannabery went to great lengths to find employees and the equipment to get our heating system replaced in as short a time as possible. The workers are competent and very personable. If you have to have your heating system give out, at the worst possible time, these people take some of the sting out of a bad situation.
I didn't think that disconnecting a hydraulic kinetic tank and switching to the backup heater elements was such a big deal however when I spent approximately two and a half hours watching Jeff and Chris do the work I was amazed a myriad of wires going everywhere of these two gentlemen really knew their stuff did a terrific job and for the price I couldn't be happier.
I have used Hannabery for about 8 years now, they came with the new house!!! LOL! I purchased a service contract and forgot about it! They call me, and remind me of the contract and want to set up an appointment. Can a company be any more honest.
Helpful?
Hannabery has been servicing our HVAC for the past 3 years and have been more thorough than any other company we've ever had. The employees are courteous and helpful and the prices are fair.
On time for appointments prompt, professional service. Have had them install central air & heat pump about 5-7 yrs ago [removal of a disaster [central air that leaked from the vents,done by a local company] Approx. 5-6 yrs ago. Highly recommend Hannabery.
Excellent service. Their techs are professional, knowledgeable and a pleasure to deal with. Charles has been maintaining and serving our system since its installation in 2005 and it has continued to function like new due to Charles' care and Hannabery's attention.
Hannabery has been servicing my heat pump for a number of years. The service men are always courteous and perform their inspections quickly and provide a written record of their tests.
Customer Service is excellent! They follow up on all concerns/correspondence in a timely matter looking out for the customer's best interest. Installation techs, were courteous and the install of unit was extremely neat because they pay attention to detail. End results they take pride in their work! I highly recommend their service!
Very neat installation. They seem to have the best price and installers are fantastic. I have had 2 systems installed by them and both times it was a pleasure!
We have been faithful customers of Hannabery HVAC for over 30 years. We are very satisfied with the service we receive whether it is routine or emergency. The technicians know what they are doing and if a problem arises that they can not solve, they call for help. We couldn't be happier.
Hannabery HVAC is taking care of our heating/cooling system for more than 12 years. We have a silver plan with them, and they service our system twice a year. The service is always sufficient, time wise scheduled, and our service people are courteous and professional. I would recommend to take this high quality local service to my friends and neighbors. I would rate this service as high quality and reasonably priced.
Service person always calls ahead to give me a timeline of when to expect him on the day of service. If he is running late, he lets me know. Also, fast, courteous service, always pleasant.
Experienced technicians arrive at scheduled time and perform tasks as scheduled. To date we have had to emergency calls, just semi-annual routine maintenance.
We have been very satisfied with your service over the years. First at our Quakertown Pa home, and now at our Hatboro, Pa home. Thank you for the great service and keep up the good work.
We have a Hannabery installed HVAC system for the past 10 years. It has always provided great cooling in the summer and heating in the winter. Over the past 10 years we have had the unit / system serviced by their team three times. They have always been on time, courteous, clean, and respectful of our home. Once for a annual service and full system cleaning, and the other two were to replace blower motors (five years apart) that had failed. Just like any other system in your house, it need to be maintained to work as designed.
Hannabery installed our AC and has serviced it most of the time we've had it. We've never had a problem they didn't handle promptly and well. Their repair personnel are professional, well trained and respectful to work with. We recommend them highly!
The installation and service of my new heat pump and air handling system was great. Cost, time and expectations were met as spelled out in the quote. Could not ask for anything more. Technicians did a great job and answered all my questions. I am currently using them for my preventative maintenance service.
I would recommend Hannabery. The serviceman are very qualified and do not recommend parts and services that you do not need. They have serviced our equipment for over 30 years. I have always felt that I can trust and depend on them.
We have been a customer of Hannabery HVAC for several years. They are so reliable and professional and get the job done right the first time. They are always on time and go out of their way to accommodate my schedule. I can't imagine using anyone else for my HVAC needs.
Hannabery HVAC provides knowledgeable, prompt service year round for our home. We use them for 6 month inspections and maintenance. And we have used them for any necessary repairs as well. We recommend them highly.
Hannabery has always provided reliable, friendly service in a timely fashion. We have been using them for the past 25 years and will continue to recommend them to others.
We just absolutely love the service we receive twice a year from Walter. He always is so pleasant and gives us great customer service. Keep up the great service.
I am extremely happy with Hannabery HVAC. I purchased a new heating and cooling system last year after much research on the quality of systems. I am very pleased with how the system operates. I am also very pleased with the service that Hannabery provides. I had 2 instances where service was required and someone was there promptly and fixed the problem instantly. I would not hesitate to recommend that they are the company for you!
Hannabery technicians installed a new motor in the unit in our attic. The both gentlemen were very polite, answered all my questions, explained the problem and what was needed to fix our unit. I would highly recommend Hannabery to anyone!
Thank you Hannabery, job well done! Knox and Jay did a great job installing our A/C. They were very courteous, knowledgeable, and worked very efficiently. We would definitely recommend Hannabery to anyone!!
Jim M
My central air/heat pump died. I got a few estimates. I was floored by how I was treated by other companies. One gave me a price and said I had to sign that day for the price, another told me they would need to rip out my ducts & drain pipes. In walks Dave from Hannabery, what a difference! He took the time to look at my old system, explained what SEER was and all of my options. More importantly he conducted himself in a friendly professional manner, as did the crew who put in my system. I have to say with all of the work I have had done, this was the best experience I have had for service, price and quality! I will be referring all of my friends, neighbors and family to Hannabery! Thank you to your entire team for all of their hard and excellent work.
Joon-Seo Park
Great experience. Everybody explained everything very kindly. Installation was done very carefully as explained and scheduled. I think it was a reasonable price and it is working well.
From the salesman to the installers it was a nice experience. They were here on time and finished on schedule. During the installation, they cared about keeping the areas clean and they were great to work with, answering all our questions. We would highly recommend them to family and friends.
Hannabery has been helping us with our HVAC needs for years and now with our new HVAC system. Thanks to Tom Bowen and Jeff and Chris for an excellent job.
We have had nothing but good experiences with Hannabery ever since we moved into our home in 2000. They have always been there to tend to our needs and do service our units in spring and in fall. All the technicians are courteous and respectful. It is so reassuring to know that they are there if we need them.
Hannabery installed a new Trane HVAC system for us. The installers were absolutely great. They were professional, courteous, very informative and very good. They answered every question that was asked. They cleaned up the work area and it was like they were never there. I would highly recommend them. The system is running perfectly.
Great service once again (this visit was a hot water heater installation; two prior visits were furnace and air conditioning unit). Love both teams we've had (Knox's team & Chris's team). They're efficient, professional (*never* track anything into my house), and make sure the job is done right. Knox found a problem dating back to the original builder's installation that he fixed--we're so grateful for Hannabery's professional, skilled technicians. I also think their prices are appropriate. They hire good people, but don't rip off their customers.
Hannabery installed a new heat pump system in our house. From the quote all the way through installation and follow up questions a few days later, Hannabery was very responsive. Everyone I dealt with was courteous and professional. The new system seems to be working great so far (installed on 2/27/17). Not a cheap investment but the pricing from Hannabery compared to other local companies was excellent. Would definitely recommend contacting Hannabery if you are considering getting work done.
Professional, friendly service. When there was a problem with a recent installation (a hardware problem, not related to actual installation) they reacted quickly and the issue was resolved ASAP! Have been customers for almost 20 years and will continue to the relationship!
Hannabery installed all the HVAC systems in our development over 10 years ago, so it was logical to continue with them. A few years ago, we needed to replace the thermostat, which they sold/installed, but otherwise, we have been without incident and remain comfortable throughout the change in seasons. Hannaberry comes in twice a year to do seasonal maintenance, and the technicians have always been highly personable, courteous, clean and efficient. Similarly, the office staff is gracious and professional when we call.
We chose Hannabery for their reputation for quality work. We had a heat pump/air conditioner installed the old, correct way not through the attic. We now have the twice year service contract. Always polite and efficient.
From installation of our replacement unit to service checks every six months. The techs, customer service and sales has been great. Try them, you'll like them.
Hannabery did the initial installation of our HVAC system about 8 years ago and do preventive maintenance twice a year. All the technicians know our system very well and go out of their way to offer suggestions.
The installation techs arrived promptly at 7 every morning and worked to remove and replace an ancient non-working system in my house. They explained everything to me when they completed the job and left no mess or old parts behind. Nice job!
We just had a mini-split system installed. From the sales person to the installation technicians, everybody was extremely professional, polite, and clean. They answered all of our questions and explained everything once installed.
When we first moved into our home, right off the bat, the furnace did not work properly. The original company that installed HVAC came out 3Xs in a week and did not resolve the issue. Our community site manager "got rid of" the other company and brought Hannabery on board. The tech called the manufacturer and found out there was a recall on a part. He had the part on his truck and fixed the furnace in 20 minutes. That's Service!
I have been using Hannabery services since 1999 and would recommend them highly.
Wilma Leiby
I recently had work done on my Oil burner. The Technician where very knowledgeable and friendly. I am very satisfied with the work they did. I always know I can count on Hannabery and will recommend them. Thank you for the work well done.
We've had Hannabery for our heating and cooling system for seven years now. They are always prompt and even call sometimes and move up our appointments to an earlier date. Their employees are friendly and knowledgeable. We are very satisfied with our experience with them.
Marjorie Davenport
Have been using Hannabery since moving to PA 4 years ago. Service has been great, no problems with our system as of yet.
Had my new system installed by two of your technician's and they were so clean and professional. When they left they gave me all the information that I needed to be in charge of my new system. Thank you
Jane Cerank Zorn
he service is extremely reliable. Service representatives are pleasant, neat and very courteous. I ve been a customer for 13 years.
Service was as scheduled. Service man was thorough and informative about what he saw and did. We have used Hannaberry on a service contract for 5'years and are completely satisfied.
Ineke Daley
Very professional, always on time. We have used Hannabery for many years and have never been disappointed.
They arrived at the appointment right on time.The men were very cordial,did what was scheduled and on to the next appointment. I definity would reccomend Hannabery HVAC.
Evan Lowery
We've had several companies service our HVAC over the years and without hesitation I'd recommend Hannabery to anyone. They are incredibly thorough with all work they do, answer your questions, and are very friendly. They honor warranties without hesitation or hassle as well.
Never had a problem in my 7 years. Hope to continue the relationship.
Christine & John Hawksworth
We have used Hannaberry for 14 years and have wonderful techs come out to our home and the office staff are just as wonderful. Everyone has been very pleasant and the techs do a thorough job. We had to call one time about a issue with a tech and let me say Hannaberry rectified the issue in a matter of hours and made good on that problem.. Great company to trust for your home heating/ac needs
Carol & Louis Mendicino
We have been Hannabery customers for over 20 years. Their service people are always kind, curious and honest. By taking advantage of their service contract, their expertise has kept our HVAC system running smoothly. When it came time to replace the system Hannabery provided options and recommendations that fit the needs for our house and family. They are truly experts. I have recommended their services many times over the years and will gladly continue to do so!
Andrew & Carol Lee
I have used Hannabery for years. They have always been prompt and helpful.
Bruce & Julie Hill
The technicians are all very experienced and work smartly and efficiently and can quickly explain any required use of new parts or extra tests. They usually turn up on time and will often call to take advantage of any cancelled appointments to arrive early.
Joe & Megan Foell
The technicians are always on time and very efficient in completing the job. They focused and keep the customer informed of what is going on and if there are any problems that need to be taken care of along with possible solutions.
Mark P DeLuca
Had no AC last night and called the emergency number. Within 90 minutes not only did they come to the house but repaired it, completely tested the system and we slept soundly! Great Service!
We had been without hot water for 5 days. Their service technician came out 3 times, even on a Saturday to try to fix problem. They met with us, ordered and installed a new boiler/furnace in a total of 3 days. And their installers worked for 11 hours. That's dedication and service! Huge thank you to Chris, Russ, Chris and Phil! We had our first hot shower in a week this morning!
What People Are Saying...
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From 302 Reviews
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James Williams Catasauqua, PA (10/15/19)
Everitt Binns Allentown, PA (10/14/19)
James Foreman Phoenixville, PA (10/8/19)
Barbara B. Allentown, PA (10/1/19)
R Kissinger Dingmans Ferry, PA (10/1/19)
Bernard Sobotor Milford, PA (9/27/19)
Daniel Brunner Pocono Pines, PA (9/17/19)
Lee L. Phoenixville, PA (9/13/19)
Barbara Plunkett Emmaus, PA (8/20/19)
Roger C. (8/7/19)
Lance S. (Updated 8/3/19)
Florio Young Macungie, PA (8/2/19)
Stephen Mcnulty (7/30/19)
Lauren Yanek Clarks Summit, PA (7/30/19)
David Novogratz Northampton, PA (7/23/19)
Howard Griggs Clarks Summit, PA (7/19/19)
Lance S. (7/15/19)
Pat Capuano Bethlehem, PA (7/9/19)
Nesh Karu Tobyhanna, PA (7/7/19)
John Hoch (7/2/19)
John Feichtel Orefield, PA (6/25/19)
Steve Baas Bath, PA (6/20/19)
Christal Stevenson Macungie, PA (6/20/19)
Bob Sopko Allentown, PA (6/18/19)
Carlton S. Stroudsburg, PA (6/13/19)
Barbara Deffley Allentown, PA (6/6/19)
Bob R. Gouldsboro, PA (6/6/19)
Neshantha Karunanayake Tobyhanna, PA (6/5/19)
Kristen Nederostek Coopersburg, PA (5/31/19)
Janet Mayers Upper Black Eddy, PA (5/29/19)
Deborah LaFaver Emmaus, PA (5/16/19)
Cerberus Dynamic Solutions (5/16/19)
Gary Driscoll Doylestown, PA (5/14/19)
Ryan Meyers Boyertown, PA (5/13/19)
Mark Nash Matamoris, PA (5/13/19)
Erik Zane Macungie, PA (5/12/19)
Jane Landis (5/10/19)
Kurt Illian Clarks Summit, PA (5/9/19)
Valerie Hendershot Bethlehem, PA (5/8/19)
Bob R. (5/7/19)
Colleen Burgess (4/30/19)
Carol Etheridge Lehighton, PA (4/17/19)
Marcia Fricke Clarks Summit, PA (4/16/19)
Paul Bialkowski Bushkill, PA (4/9/19)
Amos Banko (4/8/19)
Yvette Vinson Dalton, PA (4/8/19)
Wayde Williams (4/3/19)
Kathy Sarosy (3/26/19)
Joe L (3/10/19)
Venkataramanan Ravi Macungie, PA (3/6/19)
Tim F (3/1/19)
Puniah Suku Bushkill, PA (2/28/19)
Dennis P. Chalfont, PA (2/26/19)
Mike Engard Perkasie, PA (2/25/19)
Brooke Myers Macungie, PA (2/24/19)
Maali M (2/22/19)
Evelyn Gaines East Stroudsburg, PA (2/22/19)
Lewis M. Macungie, PA (2/19/19)
David K. Quakertown, PA (2/18/19)
Peter Bosco (2/15/19)
Lewis Mastella (2/11/19)
Todd Dukeman (2/9/19)
Alan Severance Emmaus, PA (1/18/19)
Ed P. Middletown, NY (1/23/19)
Geoffrey Lee (1/11/19)
Brandon Bennett Tobyhanna, PA (1/8/19)
Jill Crowell (1/8/19)
John Emmerich Bethlehem, PA (1/3/19)
Kenneth Martin Bethlehem, PA (12/21/18)
Lauren Pierson (12/19/18)
Gloria T. (12/19/18)
Ken Sperry Allentown, PA (12/12/18)
Brian Foster Quakertown, PA (12/3/18)
Karen Z. (11/14/18)
Ray Kittlestad Bethlehem, PA (11/2/18)
Enjoying Railroading (11/1/18)
John Talerico (10/28/18)
K Bean (10/26/18)
Martin B. (10/17/18)
Jeff Chapman Green Lane, PA (10/11/18)
Chris Wilson Plumsteadville, PA (9/13/18)
Todd Farnand Emmaus, PA (9/3/18)
LISA M. ZELLERS Jermyn, PA (8/21/18)
Myra Parker Chalfont, PA (8/19/18)
Steve Ziminsky Allentown, PA (8/18/18)
Wayne M. (8/16/18)
James Dubbs Bethlehem, PA (8/16/18)
Diane French (8/8/18)
Eileen Brodhead Bethlehem, PA (7/27/18)
Leland Lantz Phoenixville, PA (7/6/18)
Rosemary Tarola Macungie, PA (7/1/18)
Ryan McKinnon Center Valley, PA (6/28/18)
Laura O'Mara (6/26/18)
Joe S. Clarks Summit, PA (6/25/18)
Bob M Quakertown, PA (6/24/18)
Joan H. Perkasie, PA (6/23/18)
Pete Marycz Sugarloaf, PA (6/22/18)
Noel Bermudez Alburtis, PA (6/22/18)
Joseph Smits Emmaus, PA (6/6/18)
Bonnie K. Upper Black Eddy, PA (6/6/18)
Everitt Binns Allentown, PA (5/31/18)
Yesim Erke-Magent (5/23/18)
Mike G. North Wales, PA (5/22/18)
Guy Skiffington Quakertown, PA (5/22/18)
Ernie Jones Pennsburg, PA (5/10/18)
Rob Merchant Nazareth, PA (5/8/18)
Marcella Hilferty Easton, PA (5/7/18)
Diane Doyle Allentown, PA (5/4/18)
Jean Henshaw Phillipsburg, NJ (4/30/18)
Leslie Gearhart Dublin, PA (4/27/18)
Mike Burns Perkasie, PA (4/23/18)
Roger Knisely Macungie, PA (4/18/18)
Yvette Vinson Dalton, PA (4/17/18)
Andrew Scheer Hawley, PA (4/14/18)
Bob Cisik Doylestown, PA (4/12/18)
Jim Evans Macungie, PA (4/12/18)
Kay Handfest Whitehall, PA (4/11/18)
Kevin Baker Macungie, PA (4/7/18)
Naomi Baker Maciungie, PA (4/5/18)
Joseph Kane Quakertown, PA (3/15/18)
Jerome M. Stroudsburg, PA (3/12/18)
ROGER COLLINS Macungie, PA (3/2/18)
Kenneth P. Gilbertsville, PA (2/26/18)
JOHN BETZ Easton, PA (2/9/18)
Mary M. New Hope, PA (1/26/18)
MARAJEAN KEEN Center Valley, PA (1/29/18)
Silvia Mirthes Bushkill, PA (1/24/18)
Nuci L. Lords Valley, PA (1/17/18)
James Batug Allentown, PA (1/15/18)
Curt D. Coopersburg, PA (1/4/18)
Terri Johnson Florentino (12/28/17)
James Juna New Tripoli, PA (12/21/17)
Gerald Naticchi Archbald, PA (12/13/17)
Lucretia Ellis (12/5/17)
James Markson (11/29/17)
Bob Cisik (11/29/17)
Marie C. Bethlehm, PA (11/29/17)
Ralph Caruso (11/29/17)
Thomas Grosso (11/21/17)
Austin Kunsman (11/21/17)
Emil Ramirez (11/21/17)
Robert Gabel Pittston, PA (11/14/17)
Roger Joseph Macungie, PA (11/5/17)
Rachel Sue Ritz (10/31/17)
Kenneth Martin Wescosville, PA (10/29/17)
Sandy Vona (10/24/17)
David S. Allentown, PA (10/22/17)
Edward Eidelman (10/9/17)
Marcella Ravell (10/8/17)
Carol Spangler (10/5/17)
David Smith (9/25/17)
Tom R. Center Valley, PA
Jeffrey Wornham (9/16/17)
John Dougherty
Abbott DVer
Keith A. Mertztown, PA
JoAnne G. Bethlehem, PA
Joanie L. Coplay, PA
Jane P. Bethlehem, PA
Jean Henshaw
Ralph Chubbuck
Nery Lara
Joan James
Mary E. Harleysville, PA
James V. Pennsburg, PA
John S. Quakertown, PA
Cate Shea Bethlehem, PA (3/24/17)
Mark B. Quakertown, PA
Victor Joliat
Gilbert De Jesus
Evan Lowery
Lenati Chinook
Vincent Romano
John Emmerich
Rosemary Gatti
Andrew Levison
Gregory Mester
June Samph
Molly O. Clarks Summit, PA
Betty A. Gilbert, PA
Jack R. Old Forge, PA
Yvette V. Dalton, PA
Michael F. Hawley, PA
Cynthia Paulas
Terry Krause
Jeff Browne
Linda Rowe
Doreen Fitzpatrick
Eric Schwartz
Joseph Buysse
Arthur Phelan
Kent Swartley
Robert Abbott
Kathleen Csordas
Dr. Iuliano
Donna Weaver
Eric Yeakel
Ed Hogan
Andy Kehm
Cynthia O'Hara
Amos Banko
Carole Fink
Deb Gabel
Faith Harrell
Carey Brinckman
Everitt Binns
Evelyn Ochar
Cynthia Sheptock
Silvia Mirthes
Alex Karpowicz
Sandy Everitt
Steve Stancick
Bob and Margi Eden
Sharon Melchiorre
Gloria Toner
Rocco Averto
Diane Ramage
Sandra Andreas
George Barnhart
Sally Dixon
James Y. Coopersburg, PA
Rob Cantone
Lucille Booker
Stephen Galante
Vincent Maione
Sandra Andreas
Susan Flynn
Jessica Galligani
Ray Sorg
Tara Lopez
Lawrence Ball
Christina Bruchok
Todd Farnand
Jack Roberts
Eric John
Rosetta Chiavacci
Tom Romagnoli
Philip Sardo
Mark Curry
Jim Klein
Frank Vassa
Colleen Zartler
Leon L
Jim M
Joon-Seo Park
Paula Werley
Ben Tenaglia, III
Gary Foster
Brittany Karoly
Nancy S. Macungie, PA
Matt H. Emmaus, PA
Theresa O. Easton, PA
Jeremy H. Allentown, PA
John E. Allentown, PA
Barbara B. Allentown, PA
Marie C. Bethlehem, PA
Lori D. Breinigsville, PA
Willet Thomas
David Woglom
William Owler
Vincent Louis Foti
Trudy Smith
Joseph Veldon
Jack Pavie
Thomas Grim
Thomas Meyer
Tom Klusaritz
Tina Foley
STEVE & MARLEEN TALABER
David Dittus
Grace Edwards
Maureen L Lelko
Veronica M. Comfort
Pat Eckloff
DARRYL & NANCY HENDERSON
Wilma Leiby
KATHLEEN & EDWARD SAROSY
Marjorie Davenport
Krista Kent
RALPH & MARY CHUBBUCK
Jane Cerank Zorn
JoAnne Farling
JEFF & JODY RUTTER
Thomas Grosso
Gary & Loraine Colvin
Ineke Daley
Howard Becker
Earl & Joan Holland
Evan Lowery
Dawn Scammahorn Ritz
Cecil & Anita Regman
Christine & John Hawksworth
Carol & Louis Mendicino
Andrew & Carol Lee
Bruce & Julie Hill
Joe & Megan Foell
Mark P DeLuca
Damian DiCocco
Jennifer Snuggs Watson
Howard Becker
Jane Elliott Deacon
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