In the 15+ years we have had a contract with Hannabery HVAC, we have always received good service. The techs have been polite and kept the equipment in excellent operating condition. The one or two times we called for an emergency, they have been responsive and taken care of the issue in a timely manner. Would recommend for anyone wanting quality service.
I had Hannabery HVAC install my Trane system, and I couldn't be happier! It hasn't been running that long, but the comfort level in the house is so much better! The installers were awesome, professional, and very courteous! I hope that everything continues like this,,,, but I am extremely pleased at this point! Thumbs up to Hannabery!!
The crew from Hannabery HVAC did a great job installing my new central A/C. The job took two full days because I asked that the outside unit be moved to the other side of my house. So the job was a bit more involved than just replacing the old unit with a new unit. The guys were very professional and courteous. The new Trane A/C is so quiet compared to my old system. The overall cost was not the highest nor the lowest of the bids from other companies. I'm glad I chose Hannabery.
We have used Hannabery HVAC for the past 10 years to service our Ground Sourced Heat Pump system. They have great expertise and experience. All their techs are competent, courteous, punctual. Office staff has also been friendly and helpful.
One of the best companies in this HVAC industry to deal with. They are all very courteous and professional. The only issue for me is -- They don't work weekends.
Shaun was the technician and he was very warm and helpful. He made suggestions about potential upcoming maintenance for the fan which is starting to leak oil. Great efficient technician.
Hannabery Techs are always on time. They do their work in a reasonable length of time. They are friendly, polite, thorough, and efficient. We would never work with any other service contractor.
I've been a satisfied customer of Hannabery HVAC for over 25 years and all of their technicians are very competent as are their service/sales representatives.
I must admit I was nervous about having to find a HVAC company to come and do work on our system in a house we just bought a year and a half ago. I found the filter was caked with dirt and had been sucked in and all the air going through the furnace was bypassing the filter for who knows how long. In between heating and cooling seasons we would get a musty smell from some of the vents. I emailed Hannabery HVAC and either later that same day or the next day (I can't remember exactly). Chris Stufflet contacted me and arranged a time to come out and take a look. He showed up on time and was very nice to deal with. He listened to what I wanted done, answered my questions, made some suggestions, and took some measurements.
That was in the morning and by the afternoon I had an estimate emailed to me for replacing the main trunk lines with steel, rerouting some supply lines, and cleaning the remaining duct work. I had emailed Chris a couple of times with questions before the install took place and he was always quick to respond. Thanks Chris for doing a great job! The install team was Chris and Mark. They were here for 4 days replacing and rerouting duct work and they did an outstanding job. I'll have them back to do an install whenever it's time to replace the furnace/ac unit. Chris was the lead installer and was very detail oriented and kept everything neat and clean. Thanks guys for doing nice work!
Bottom line, I would recommend Hannabery HVAC to anyone and especially these people above who I dealt with. Also, I know it's really a matter of opinion, but I felt their pricing was very reasonable and fair for the work that was done.
Arrived on time; technician was professional, neat, cleaned up after himself and recommended a part replacement but did not push anything on us so we felt like they were being honest!
The Hannabery team was helpful, friendly and accommodating for our HVAC installation in our existing home. It was a challenging job but they worked with me every step of the way. I would highly recommend them.
Scott D was very helpful in communicating the issue to me in terms I could understand. Scott also reviewed the part/filter needing replacement. Very professional.
Excellent! Hannabery was timely, professional, quiet and CLEAN! They clearly explained the process and the steps and it went very well. I would recommend them to anyone who needs to install new air conditioning into an existing home.
I cannot say enough good things about this team. From the initial inquiry, everyone I dealt with was courteous, professional and extremely helpful. They showed up as promised, performed the work as designed, and help me understand anything that was unfamiliar. The actual furnace is so quiet I cannot believe it. If ever a referral is needed, I'd be happy to provide one.
Technician arrived early and spent 2.5 hours checking out our 2 heat pumps and air handlers. He was knowledgeable and courteous. We have been customers of Hannabery for over 35 years and are very well satisfied with the quality of service that we have received throughout the years. We know that the job is done well and that they stand by their work. We would highly recommend the company.
Great team to work with. Competitive prices, fast to respond and excellent service personnel. They did a full furnace replacement for me during one of the coldest weeks of winter with their installation team putting in a 15 hour day to get us heat again. Their office personnel were polite, helpful and understanding when working through a few minor follow up problems I wanted fixed before I would pay my bill in full (only thing keeping me from giving 5 stars). Completely satisfied and would recommend them to others looking for a reliable HVAC service provider.
Right from the time Chris S. stopped by to provide a free estimate to the time the installation was completed, we were completely satisfied with the service provided by Hannabery. Chris was extremely professional and provided in detail, the different options of heat pump. Post his visit, he never pushed us to sign an agreement. Instead, Hannabery waited until we made the first move and let them know that we would like to sign the contract agreement. Upon signing the agreement, the company was quick to schedule a date for the replacement. The workers were professional, and showed up exactly at the time (7:00 AM) they specified. They maintained a clean working environment, and took steps to ensure that our house was kept clean throughout the entire installation process. The workers were patient in addressing our questions, and cleaned up after their work. The work was completed around 2:30 PM (an hour ahead of schedule), and we were extremely pleased with our choice.
Have been using Hannabery HVAC since 1990. They did the original heat pump installation (builder grade) and we called on them 22 years later when we replaced that unit with a state-of-art Trane heat pump. We always receive prompt and professional service. We get what we paid for and these days, that can be challenging.
This was project to add additional heat to our home. The estimate was produced quickly and the price was reasonable. The job was scheduled quickly. Ed and Pat did an awesome installation job!! They were polite and professional. They made suggestions which we readily agreed to. The work was done quickly. The new heaters look and function like they've always been there. We could not ask for a more positive experience.
We needed our full central air system replaced and our air handler is in the attic of a cape cod, a very small space! The polite and courteous workers who installed our system were promptly on time each morning, were respectful of our home (VERY careful to keep the house clean), and were very communicative at each step of the process over 2 days. I would recommend Hannabery to anyone and we will be using them for future services.
The Gentleman that was sent here was very knowledgeable about my Furnace issue. He did a awesome job explaining to me about my current situation. Thanks a lot!!!!
Replaced coil and recharged heat pump system. Smoothly, on time, well done and best of all, explained clearly and professionally. The service man was outstanding.
Did a great job! Replaced both a/c unit and furnace and had to repair and move and add so much. So relieved to be safe and have the house more efficient, so glad we went with them!
The workers were very professional. We hardly heard from them the whole time they were here, they just did their work. Also, they did a great job of cleaning up each day when they left. They were early or on time all 3 days. We were very happy and will definitely refer them to others.
We have used Hannabery HVAC for over 30 years. We are on the Silver Star Plan and they supply heating and air conditioning routine service twice a year. They also respond quickly if there is any issue at other times. Our technician, Shaun K., was very helpful in answering any and all questions we had. Shaun was very professional and hospitable. We replaced the original heating and air conditioner in 2008. And Hannabery HVAC keeps everything running smoothly 10 years later. I definitely recommend their services.
Had Jorge complete a winter service and inspection on our heat pump. He came at the scheduled time, even though it was snowing and driving was difficult- we live on a steep hill. Service was very professional- besides changing the filter and doing an inspection of the indoor and outdoor units, he wore booties each time he came in from the snow to keep our floors dry and clean. Well Done!
My first experience with Hannabery was when we decided to put heat in an addition to our home that had previously been heated only with a wood stove. The salesman came to our home several times to help us understand this mini split system and how it worked and what we needed. He was very professional and knowledgeable. We did have other companies give us quotes, but not only was Hannabery's quote the best, they were the only ones to do a "load" estimate. Once signing the contract, the salesman and the service supervisor visited our home to review what needed to be done. The installers came when they said they would and did a very thorough and professional job. The installation was 10/05/18 and the system is exactly what we needed.
Courteous salesman, very professional....punctual and neat technicians....mannerly and thorough. Office receptionist friendly and knowledgeable. Recommend this company highly...
A WORD THAT COMES TO MY MIND TO DESCRIBE YOUR BUSINESS AND CUSTOMER SERVICE IS "OUTSTANDING." WE HAVE USED YOUR COMPANY SINCE OUR HOME WAS BUILT WHENEVER ANYTHING WENT WRONG AND WILL CONTINUE TO USE YOUR COMPANY AS LONG AS IT REMAINS THE SAME. PLASE KEEP UP THE WONDERFL WORK AND I AM CERTAIN YOU WILL BE IN BUSINESS FOR MANY, MANY MORE YEARS. KEEP UP THE AMAZING JOB!!! SINCERELY YOURS, LISA M. ZELLERS
We have been using Hannabery for 28 years. They did the original install when they house was built and we called them when we replaced the heat pump several years ago. Extremely satisfied and would not hesitate to refer them to others.
I received estimates from three local companies about replacing my nearly 30 year old central air system. Not only did Hannabery have the most competitive price, but I got the best quality Trane unit installed. Estimator Chris did a great job explaining what was needed and I did have options to choose from. Supervisor Dan got me on the installation schedule in record time and installers Phil, Chris and Mark were always there promptly at 7am and got the job done in the estimated time. All were very knowledgeable about each aspect of the installation. I LOVE the new Trane system. It is so quiet and keeps the whole house cool at levels the old system just never could attain. Being able to control the thermostat from my smartphone is a very desirable option. I would highly recommend this local company.
I've used Hannabery to maintain my heat pump for almost 20 years, and they've always provided excellent service at a reasonable cost. Their techs are courteous and knowledgeable, and they know when its time to replace something to prevent expensive repairs, and when you can get a little more life out of a part. Their communications is excellent. They come when they say they will be there. Highly recommended.
We had a new Trane heat pump installed for heat and cooling. Thanks to our great installers, Chris and Phil, for all your hard work and also for spending the week in our HOT attic installing all the ductwork necessary for our system. This was the week of July 2 with outside temps of 100 degrees. They were very hard working, professional, respectful, and cleaned up everything every day. You’d never know there were installers here all day because they cleaned up everything. Great job- thank you!! We appreciate it!!
Whole house A/C unit was inop heading into a heat wave. Scheduled the appointment and the technician was here promptly the next morning. He quickly diagnosed, replaced a faulty part (which was covered under warranty) checked & inspected the rest of the unit. I was fearing the worst with the bill and was pleasantly surprised ALL in $155.50. Tech was very friendly and honest. Stand up company with great people. I recommend Hannabery HVAC!
This company stands by their product and other installers products. I'm a gold star member and I haven't had a problem with workers coming out whenever there's a problem. Recently my AC coil crapped out at 3 in the morning, called Hannabery at 8am and a tech showed up at 11am and by 1Pm I had cold air blowing! I highly recommend them to any home owner!
My install was a complete HVAC system with a gas furnace I had electric baseboard heat previously and no AC. Hannabery HVAC did an outstanding job from start to finish with attention to detail throughout. (Example) They ran duct work and located the indoor components as to not interfere with my huge attic's open floorspace intake ducts were neatly placed under my plank board floor I was amazed how it turned out. I had three other estimates that varied greatly nearly double and the highest quote recommend an incorrect heating system for my region. The crew was very skilled with very friendly personalities in fact their sign is still on display in my yard thats how much I love them. I'm not taking it down! Hannabery HVAC should be your first estimate because they know what their doing. It's your money spend it wisely do your homework go Hannabery HVAC you guys rock!
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