Hannabery came to clean out all the air ducts and dryer hose in my house and did a FANTASTIC job! The techs Brian and Mike were on time, efficient, polite, professional and very respectful of my property. Highly recommend!!
Hannabery was amazing from start to finish! They were quick to respond to my inquiry and the comfort specialist Braidy, came out within days and was awesome! When the scheduler found out that our current AC was inoperable, he put us on the "on deck" program so we didn't have to wait the full 3-4 weeks to get the new system installed. He had my system delivered to our garage and within DAYS, they called me and told me they'd be out the coming Tuesday. The installers were amazing as well! I will never use another company for my HVAC needs! These guys were topnotch! Thank you Hannabery! You employ nothing but the best! Appreciate all your hard work!
When its over 100 degrees out and your air conditioning stops working (especially on the weekend) there is always some frustration. What I did not expect was how understanding and efficient the call center was setting up a tech to come fix the problem. The next morning I received a call from their office telling me the time a tech would be at my home. The tech came fix the issue and we had air again. I would recommend Hannabery not because they fix the problem but because of their standards for customer service and understanding.
Hannabery HVAC came out and installed a 4 minisplit system in our home. They were professional, quick and very easy to work with. I would use them again any day.
We have been using Hannabery for our HVAC for many years and recommend them. The service techs are professional. Tim serviced our units today for the bi-annual inspections.
I highly recommend this company! On a Saturday morning, In the middle of a heat wave my air conditioner failed. I called the emergency line and within 2 hours a technician was at my home. They repaired the AC and got it back to cold temperatures in my home! Thank you so much for your quick response, your professionalism and allowing my family to be comfortable and safe during these high temperatures.
FriendsandFamily Against Prostate (6/21/24) recommends Hannabery HVAC
The service is great. Staff is very helpful and knowledgeable. Service person is also very knowledgeable, friendly, and polite. The service time is quick.
Called about my A/C unit acting up. A woman (forgive me for not remembering her name) answered right away before going to a machine. Explained the problem. She said she would have someone there the next day. She was right. She called 45 min before he arrived. His name was Dan. Dan was very pleasant, personable (great smile) and accommodating wearing booties when asked. He spent time testing, figuring and solving our problem. Kudos to both of these team players.
Today I had my contracted service. Tim K was my tech. He recommended two parts that should be updated and I readily agreed given temps in the 90s. He ran into a small glitch on install quickly remedied the fix and was very congenial through all of it. THANKS TO TIM and Hannabery for keeping us cool. The charge was well within reason. Sue C
Always on time, careful of our floors and the tech did a great job as usual! Pete was great and we would be very happy to have him back again, he and our puppy bonded very well!
We’ve been customers for almost twenty years now. We have always been happy with Hannabery’s sales and service. Personable and professional technicians who perform the necessary work with no pressure to buy additional products or services.
Been with Hannabery 30 years. Very responsive, arrive on time and gives me pointers. Technicians are very friendly. Never had a problem. I highly recommend.
Provided timely response to malfunctioning AC unit. The service team exhibit professional appearance and demeanor. They correctly diagnosed and resolved issue as well as checked all aspects of system functionality. Very pleased!
We have been using Hannabery HVAC for our residence since 2020. All of the employees, from office staff, to salespersons, to installers and the service techs are extremely friendly, courteous and professional. They have always answered any questions we have had, their prices are reasonable and they are always on time or ahead of schedule for service or install. I wouldn't use anyone else for our HVAC needs.
Hannabery technicians service my heat pump every 6 months. They have been unfailingly prompt and professional. Strongly recommend this locally-owned company.
We have paid for a Hannabery service contract, and they come out to check our HVAC twice a year, spring and fall. They are always neat, friendly, helpful, honest, and prompt. We try to set up our appointments as soon as the latest visit has occurred, because they do get booked up. I believe that's because they are a good company with fair prices. I would recommend them.
Very, very professional. Estimate was on target. Installation was done right. Installers were very considerate and friendly. Billing was exact. We had mini splits installed and they work great. Would easily recommend contacting them if you are looking for HVAC work in your home.
From beginning to end Hannabery HVAC was extremely professional from setting up appointment, following up on when tech would be arriving, explaining his service through expectations of the HVAC Unit. Awesome, servicing out HVAC units for over 23 years!
Hannabery HVAC is awesome. I have been a customer of theirs for over 17 years and am very pleased with their service. I would recommend them for anyone's HVAC needs.
We have used Hannabery HVAC since moving into our home in mid-2021. Their phone staff and technicians are knowledgeable, courteous and professional. We highly recommend their service.
Technician showed up within the time they quoted, nice guy, knew what he was doing, and did it quickly. Found issues and was able to fix without having to come back.
Excellent customer service, reliable and knowledgeable technicians. We are getting their services since 2016, so far extremely satisfied.
Sue Michaels, service office supervisor and regional dispatcher did excellent job accommodating my hectic schedule. Would recommend them without reservation.
We have been customers of Hannabery for 40 years. Always professional, friendly and competent. Their prices are always competitive. When reviewing our needs they do a thorough job and recommend the appropriate system for our needs.
Excellent service and great communication. Shawn K and the other young man with him were professional and friendly. Explained everything to us and answered all of our questions. Highly recommend.
We've been a Hannabery customer for twenty plus years and always trust them to provide excellent service with fair pricing. They maintain all of our HVAC equipment as well as water heater, furnace, and generator to keep them in perfect operation.
This company is amazing. Their staff members are smart, friendly and professional. They sell and install Quality HVAC Products with exceptional performance. If you need a new HVAC System, contact Hannabery, it will be the best decision you make this year.
Hannabery did the original heat-pump install when we built our house back in 1995. It kept us perfectly comfortable for 25 years, about double normal expected longevity, until we had them replace it with a more "modern" unit. They have provided maintenance service for us ever since and, what most reviewers say, is true. The technicians are knowledgeable, friendly and on-time and the back office is polite and efficient. Real old-school customer service. HVAC is a big expense - you can trust these folks.
Hannabery's Associate/Technician, Pete, performed service and replacement of numerous parts on our heating system and did an excellent job, was extremely knowledgeable and communicative!! He is a real asset for Hannabery and helped us greatly!!
We've used Hannabery HVAC for years. We typically purchase their maintenance plan so we have them out to our home at least once a year for both a heating and cooling system check up. We've always found their technicians to be very respectful and knowledgeable. We recently came home to no heat in the house. We called their after hours emergency number, and thanks to having their maintenance agreement, someone was able come over that evening and "temporarily" fix the problem until a new part could be ordered.
Charles did a great job. He is very professional. Not only did he arrive on time but he also explained the issues and was very clear about the cost. The front desk is also well communicative. Definitely will use Hannabery's service again.
We moved here last year and Hannabery rep was here last fall and in the spring and again today. He always goes above and beyond. Great company and fantastic worker rep. Thank you.
The technician arrived during our appointment slot. He explained what he was doing and how much everything was going to cost before he proceeded. He was courteous, knowledgeable, and friendly. I will definitely continue using Hannabery Heating and Air Conditioning.
Courteous, friendly, accurate work, discusses any abnormal findings. Cancelations often result in them asking if you would like that day service. Beyond expectations in several ways. My only suggest would be to have service employees make next appointment after servicing current.
Had Jason clean and service our furnace and units. We rely on Hannabery for all our HVAC needs. Always friendly, knowledgeable and answers all our questions with patience. We highly recommend them for installations and service, as we have used them since 1993.
Top notch and high value. The Hannabery technician was very professional and solved our problem with our furnace quickly. They ordered the part and it was expedited and here as quickly as possible. Our heating system was restored and operating in a timely manner. Their service response was exceptional!
Hannabery did the original HVAC installation when we built our house, and we have used them each year for ongoing maintenance. They also installed our Kohler backup generator, which they check annually. Techs are uniformly knowledgeable, professional, on time, responsive, and open to questions. They wear booties to protect the carpeting and work hard to keep our business. I have already booked next year's seasonal maintenance visits (a year in advance), which is suggested, as their calendar fills quickly.
I have had this service for 15 plus years. All staff is very knowledgeable and professional. I have the Service Plan and is very worthwhile in maintaining the great efficiency my heat pump.
We needed to replace our air conditioning system. We were not especially happy without current company and opted to look elsewhere. A neighbor was a long-time Hannabery customer and highly recommended the company. Hannabery's price was competitive. The staff was great to work with. They showed up on time, completed the job in one day rather than the estimated two days (it was a model they had not previously installed so they allocated extra time), managed to work around the quirky staircases of a very old house, and left everything meticulously clean. In short, my husband and I were/are very happy with Hannabery.
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Sharon Krumm (7/25/24) recommends Hannabery HVAC
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FriendsandFamily Against Prostate (6/21/24) recommends Hannabery HVAC
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