Charles showed up at 8:00 am sharp! He was very professional, polite and personable. He left the area as clean as how he found it as well. Great technician and a great company.
Our Air Conditioner stopped working late last night - I called this morning and they were able to come out soon after and had it working again in an hour! This was great as it's very hot and muggy today and going to be hot all week. Mike was super professional and courteous. We have a Silver Maintenance plan which I highly recommend as they service the heat and AC each year before the heating and cooling season.
This was the second time I used Hannabery. Again very responsive and arrived on time. Technician Shaun was polite, knowledgeable and professional. Diagnosed problem, explained issue and quickly fixed it. No pushy sales promotions like other companies. Based on outstanding service by Shaun I will continue to use them for all future work.
Got the Mitsubishi split system and they installed it quickly and efficiently and even moved my art over so they could install it in the best location. Great company and my room is now so cool and comfortable and quiet!
They installed a new heat pump and furnace system. Lead man Chris and helper Justin did great work and were very easy to work with. So far we're very happy with our new system and will recommend Hannabery to anyone.
Had new units put in 8 years ago. While haven’t had to use but a few times outside of regular maintenance they have always been professional. Workers keep things clean, they are respectful and always informative. The office staff is always polite and helpful.
Great service for both scheduled and emergency. Today was scheduled. Pete was prompt, polite, clean and informative. I will continue to use (and recommend) Hannabery for years to come.
As always, thank you
Love this company. A mouse had eaten all the wires in my AC unit, and they fixed it for me for a reasonable price. They always keep emergency spots open for customers.
So glad I called Hannabery to fix my air conditioners! They fit me in quickly (90 degree weather!) and fixed everything professionally and courteously. Will definitely use them again.
I would definitely recommend Hannabery to others. They were very professional, courteous and were able to provide me with an HVAC system that included the options I was looking for at a great price and nearly 2 to 3k less than there overpriced competitors. I look forward to keeping them as my go to for HVAC needs.
Hannabery did a great job replacing my 5 ton heat pump / AC. Their price was more competitive than the other quotes I received for comparable equipment and they installed it in less than a day. I highly recommend!
Mary Ellen Reese, South Abington Township, PA (6/1/2020)
The technicians are very professional but still friendly. They arrive with the skills and supplies needed for the job. They arrive on time. We had a problem that required multiple calls. Every time we called, including weekends, they came. They kept at it until the fix was found. The call staff was also friendly and professional. This is a good company!
John H was very thorough and informative. Answered my questions very succinctly and explained what may be next steps clearly. Price paid was reasonable and made sense. Will use again for any future repairs/maintenance.
I wanted to commend the incredible work of your Technician, Tom who was at my home today, May 12, 2020. He was professional, personable, neat and more importantly thorough. He did more then I expected and if anyone is looking for HVAC, I would 100 percent recommend Hannabery. I've been with them for almost 20 years and have never been disappointed!
I have contracted with Hannabery for 8 years using two quality maintenance inspections per year as well as a few emergency repairs. The service technicians consistently provided quality service in a timely, professional and friendly manner. I highly recommend them.
Technician was prompt, courteous, put on booties and wore a mask. Introduced himself and promptly began his job. When job was completed, he told us what he did and left our home after readjusting the thermostat for our use.
The technician, Will, returned for the spring/ summer A/C maintenance and did a very thorough inspection and cleanout of all parts of the system. Will is a real asset to Hannabery HVAC and gives me confidence the system is in good condition for the cooling season ahead. While doing the inspection he also took time to answer questions and explain the system and what settings and equipment and filters to monitor I would definitely recommend Hannabery HVAC to family or friends.
The gentleman who performed the work was on time and completed the work in the time frame quoted. He was professional and very helpful with my questions. I have been using Hannabery for several years and would highly recommend them.
Jorge showed that he is knowlegdeable in taking care of both our a/c and heating units. He was competent, friendly and made sure he was maintaining 6 feet distance while in our home.
Purchased both a brand new filtration system and UV air scrubber. Hannabery was very professional, responsive, and affordable. Plus the peace of mind that the UV scrubber is giving me and my family is worth every penny.
Got a new heat pump and air handler. Hannabery was easy to deal with, competitive in pricing and clean, prompt and responsive with the installation. All in all a good experience.
Hannabery HVAC installed our original Rheem heat pump system in 1995. Its life expectancy should have been maybe 13 years but it went 25. A few weeks ago, Hannabery replaced it with a Trane. Installation was done in one long day with the workers showing up at 7 AM sharp. Their pricing was very competitive and the workmanship of the install was neat and tidy. So far, so good.
My air handler unit quit working one day and my wife and I smelled a burning rubber smell. After trying to diagnose the problem myself, I ended up calling Hannabery the next morning and they dispatched out Kris S who arrived later that afternoon. Their technician Kris was a cheerful, knowledgeable, personable and overall wonderful representative of this company who quickly diagnosed the problem and had us up and running again in a couple of hours. I am a do-it-yourself-er and rarely reach out for professional help around the house or car but I highly recommend Hannabery, and in particular, their technician Kris S. I can't say enough good things about the treatment I received. The work done was fast, efficient and the price was fair.
I have been a Hannabery customer for nearly 30 years and have recommended them to many of my friends and neighbors. They are professional, knowledgeable, courteous, and respectful of my home.
My builder used Hannabery to install my HVAC system in 2005 and I've contracted with them for maintenance ever since. I have found everyone I have dealt with to be professional, knowledgeable, and courteous. I highly recommend Hannabery.
The service department is excellent. Although they can be pricey at times; you can rest assure knowing the work is done right and by a highly skilled HVAC technician. Their emergency service is second to none. Technicians have always been very honest.
Been with Hannabery for 20 years. Their maintenance program extended the life of my heat pump system. Just replaced, installation crew did an excellent job, and looking forward to another 20 life span for the new unit. Replacement cost was the best I could find. Technicians and staff are professional and polite. Glad to be a part of the Hannabery family.
Our HVAC tech was very professional and thorough. He was punctual and made sure to explain in detail, his findings for this PM, (Preventative Maintenance).
Always on time, very polite and respectful of property and residents, keeps updates as to appointment times and dates, easy to make appointments, skilled technicians, good company. Pete rocks!!!
Excellent professional customer service. The technician was terrific!! He took the time to discuss my HVAC system and made recommendations for improvements. Impressive!!!!!
Our builder used Hannabery to install the HVAC system, and we have kept up the seasonal maintenance plan with them for years now. Technicians are prompt, courteous and extremely well informed/helpful, especially about the dwindling supply of R-22 coolant and the inevitability of having to replace the unit (not now). Techs wear booties to respect the interior floors. All questions are answered with good grace, no matter how simple/dumb/silly. A very professional operation. They want to keep our business.
The technician, Will, that came to inspect and do the seasonal maintenance on our heating system did a great job. While doing the inspection he also took time to answer questions and explain the system and what to monitor during the heating season. I would definitely recommend Hannabery HVAC to family or friends.
Had AC repaired. Waited over a week to get main part to do repair. Work was well done and after completion, tech found a bad valve that needs replacement. He does carry any of the needed parts, so will need another repair call. System is working well and glad it got fixed just as Hot weather returned, Tech was very professional and worked until completed. Job took longer than estimated but he stayed at it until complete.
Air conditioning was not working, and of course on one of the hottest days... They responded first thing this morning and took care of the problem. I cannot say enough about the technician and so sorry I do know his name. So polite and thorough.
Scott, our Technician for our Hannabery HVC Silver Plan is excellent! Reminds one of days-gone-by when knowledgeable, customer service oriented workers understood the equipment they worked on and possessed professional work standards that made a significant difference in the homeowners cost to maintain a comfortable living space.
I purchased a home in NE Pa. Called Hannabery to give my HeatPump/AC system a tune up in preparation for starting an annual service contract. The tech Charlie gave the system a very complete inspection, used all types of meters to measure system function, as I watched him work he answered my many questions explaining how the machinery worked and made helpful suggestions for care and operation. The charge for the service was fair and reasonable, in fact a bargain because they are so knowledgeable and skilled.
Have been Hannabery customer for 20+ years. Their personnel have always been courteous and helpful. 10 years ago, we needed to replace our HVAC unit. After finding out that my wife had asthma, the staff worked hard to get our equipment delivered and installed on a fast track. Recently, we had a cooling coil leak, Hannabery staff responded quickly to have the problem resolved. Their technician, Jorge, was amazing.
What a great company. The technicians showed up on time. They were very thorough, knowledgeable, and explained any issues to me. The pricing for the repairs were up front. No surprises! Will and Eric were very friendly and knowledgeable. I would not hesitate to call them for any HVAC issues!
Hannabery has professional and knowledgeable staff in every position in their company. They are polite and courteous and most importantly, they return your calls promptly. Our Comfort Specialist, Chris, listened to our problems with our old hvac unit and found the most logical solution and system. It was a great price for the unit we had installed and it was scheduled quickly. The technicians Greg and Derek were highly skilled and efficient and polite. We could not be happier with our experience. Please consider using them, you will be pleased.
Hannabery has been my HVAC service for many years. I have been enrolled in their scheduled maintenance program for as long as I have had the Hannabery installed unit - Maybe 10 years or more. They have kept my unit in top shape and costs low. Reliable, cost effective, loyal. That’s why I choose Hannabery. Great service.
As we enjoy our Hannabery-installed (2014) central air today, at the onset of a severe heat wave, my wife and I readily praise Hannabery. Any time we've called for service, we've encountered prompt, courteous, and competent service people. And, of late, those upbeat, knowledgeable people were Kris and Charles. Our most recent call was for what turned out to be a significant problem when our outdoor coil lost refrigerant. Subsequent to our Monday-morning service visit, this major repair was facilitated by a fast shipment of the part and done by Charles by Wednesday midday! From the initial purchase, and through the installation in our 30-year old home, and now to the service calls we've had, we have been very happy with Hannabery and would recommend them to anyone. As a footnote, we must add that, while we don't often purchase warranty plans on products, our choice to buy the "Hannabery Gold" plan has proved to be a very wise investment.
The service is outstanding. Super knowledgeable on the workings of HVAC equipment, techs are very professional, arrive on time, neat, clean and with a truck full of all tools and parts. Having them service my AC equipment that they also installed years ago, gives me great confidence that all is operating in top condition. They are the BEST.
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