We have been with Hannabery since 1986 when we built our home. I have always had wonderful service with knowledgeable service technicians. We highly recommend the many plans they offer as well. They have always saved us money in the long run.
McAteer & Will Estates with Keller Williams, Milford, PA (8/7/2023)
Their technicians are always friendly and helpful and make the best suggestions for our office and how it can run efficiently. Pricing is always reasonable. Definitely recommend them with 5 stars!!!
Scheduled service and received an appointment. A technician was able to come earlier than originally scheduled. Very friendly and explained the work being done.
This Guy was wonderful from when he walked in my home until his last conversation with me. He explained every single thing to me, so grateful for his patience with me, made sure I understood what he did for my air conditioner. He was beyond GREAT!
We wanted to be proactive and replace our AC and obtained a few quotes. We had a great experience dealing with the folks from Hannabery. It started with Chris who came out to the house, reviewed our current 23 yo system and provided his recommendations. When Chris sent us the estimates, he provided three different options and some add ons. He was very responsive to some follow up emails and I had and never made it seem like I was wasting his time, very professional. Once we made our selection, Eric called us to schedule the installation. He confirmed what we selected and reviewed Chris' recommendations again so that there wouldn't be any delays. Eric was very professional and pleasant. Installation day came and George and Justin showed up early - They reviewed what was going to be completed and a projected time line. There was some additional help that showed up to bring down the old air handler from the attic - all were pleasant and professional. During the two-day installation, we were asked our opinions on spacing of various items indicating they had our best interest in mind. Once the install was complete, George reviewed the new thermostats with us, the various functions, making changes, etc. Justin did a walk around to make sure that everything was cleaned up prior to their departure. Sherrie provided copies of the registration and applicable certificates via email. Overall, a great experience.
Our daughter uses Hannabery in another part of Pennsylvania. Based on her experience, we contacted their sales representative, met with him and signed an installation contract. From there, everything went exceptionally well. From sales, to installation, to their accounting department, everyone was professional and friendly. We can recommend them with no hesitation!
I wanted to replace my 30 yr old HVAC heat pump system and contacted Hannabery for an estimate. I was able to get an appointment within a week or so and the estimator was knowledgeable, professional and gave good suggestions for an appropriate new system. I scheduled the replacement for about 2 months later and Hannabery came as scheduled and completed the job in about a half a day. I was contacted by Hannabery soon after with forms for rebates from my electric company. I was able to get rebates for both the HVAC system and a new thermostat. It’s been a few months since the installation and I’ve had no problems with the system performance. I’m very pleased with how the entire process went and would recommend Hannabery for HVAC system repairs/replacement.
I think the company has a very professional team and fair prices. This winter they came to our house on multiple occasions due to a complexity of multiple issues with my HVAC system and they did not give up until they fixed it. If you have their subscription, they have you on their priority list. At the times I called for help, I was never ignored and help was underway the latest next morning. I am planning to install my new equipment with these guys. Great and hard working people who you can trust.
Always willing to accommodate your request or changed to your scheduled appointment. Courteous and friendly staff with an honest assessment of your needs.
The Silverstar heat pump and humidifier service for my residence was done on time, was respectful of my property, and my questions were answered. Would recommend Hannabery HVAC to others based on my experience.
We are loyal Hannabery customers. Their work is always top notch. We have recommended them to numerous friends and relatives and have never had anyone say they were sorry they chose Hannabery. Tom, who serviced our mini-split today did an outstanding job. He was careful and efficient and was able to answer any questions we had about the unit. We'll certainly have them back for the next cleaning.
Clay was courteous and spent the time to find the problem. He made us feel like we were the only customers Hannabery has. Hannabery is fortunate to have him on their team.
The service call went extremely well. The technician was in the middle of the service window and was polite, knowledgeable, and explained what he was doing. He was careful to wear booties as necessary, and examined the entire system inside and outside.
Hannabery HVAC is a trustworthy company. Our heat stopped working. The Technician Shaun K. from Hannabery found and fixed the problem quickly. During the summer, our air conditioner had a problem, and it was fixed to our satisfaction. At that time, Pete H. was the Technician.
Hannabery came out for my yearly heating maintenance. Tyler was on time and very polite. He answered all of my questions and told me that the system was working very well. The system was running very efficiently and gave me some tips on the correct use of my humidifier that they installed as well. Theses guys are good!
I was thrilled with the service I received from Hannabery HVAC and, in particular, John, our technician. We lost heat a few nights ago, and I left a VM to have someone call me the next day. I got a call as soon as Hannabery opened from Beth, who said I could get service the following day. I asked (often, I admit) if someone could come sooner. Later that day, Beth called to say a technician was available to come later that day. John came and was instantly accessible; he asked what the problem was, and what (if anything) we did to remedy the situation, and then he went right to work. He diagnosed the matter quickly, put in the necessary part, and thoroughly checked the furnace as part of the annual service agreement I purchased (because of John's friendly demeanor). He and I enjoyed some great conversation and he put my anxiety to rest. He was fantastic (as was Beth for getting John to come) and highly recommend him as well as Hannabery HVAC. Thank you!
Service Technician John was fantastic! Got me going in no time at all, very friendly and professional. He knew what he was doing. Definitely recommend this company!
Technicians arrive on time & do a thorough job servicing our heat pump. Installed a Trane system years ago and replaced compressor under warranty giving us additional life on our system. Employees always explain what they are doing and are very professional.
We have used Hannabery for 20 + years. They serviced the original heating A/C unit which was installed by them in 2000 and before the units failed we used this company to replace and upgrade both the heating and AC units. We continue to use Hannabery for maintenance service twice a year. Highly recommended!!
Installed heat pump and outdoor compressor 3 years ago and performed some yearly maintenance checks since then as well as installed an upgrade issued by the company who manufactured my compressor - all work and dealings with this company have been great! Trustworthy and professional and I highly recommend them!
Phil and his installation team did a great job. Showed up on the pre-schedule day of service, on time or early everyday. Worked quietly and kept an orderly / clean job site throughout the project.
Made improvements to the new installation site as applicable, and made me aware of those changes. Took the time to review the entire system with me and answered my questions. Went above and beyond to relocate an outdoor unit name plate for aesthetics at the end of the job.
Hannabery installed a split unit in our upstairs. We've used it more this year than we ever have and are so grateful to have it! Zach sold us the unit and the installers were extremely polite and professional. HIGHLY recommend!
Hannabery was very responsive. My AC system stopped working on the hottest day of the summer. They promptly answered the phone at 8:00 am that morning, and had a technician visit our home by 1:00 pm. The technician, Shaun K, was very professional, he quickly troubleshooted the problem, and explained the issue to me. The AC system was up and running by 4:00 pm. Highly recommend Hannabery. They are always very professional, and knowledgeable.
We had our AC stop working, and Hannabery got it fixed for a great price and exactly when they said they would. Would highly recommend to anyone in the area!
There was a little glitch at the first visit but they fixed it so had air conditioning until they ordered a part. When they came back everything went smoothly and I am very satisfied.
I cannot say enough great things about Adam and Mike. They came out to help my husband and I with our air filtration system that we had installed when we built. They were thorough and extremely helpful. They were extremely nice and personable. We have always had a positive experience from calling to set up an appointment to having Hannabery employees come out to our home. I would recommend Hannabery to anyone!
I would like to thank you for your prompt response to my service call. Dan H. did an excellent job of pinpointing the problem. He was knowledgeable, courteous, and took great care when working inside and out to repair the issue. Thank you.
Paul Balascki, Whitehall, PA (5/14/2022)
Arrived when scheduled and evaluated the problem, also did the contract maintenance. Reviewed everything they did and explained in detail what they completed. Extremely professional and courteous approach.
Nice job. The guys knew what they doing, the work went smoothly and efficiently. 3200 sq. ft. 2-story house plus basement. A bunch of ducts and registers. Work took less than 3 hours. Nice guys; the dogs liked them.
Rebecca Kane Lewis, South Abington Township, PA (2/28/2022)
The service tech, Kyle... was extremely courteous, professional and answered all my questions about our gas furnace/AC unit. He came to address a recall on our six month old unit and addressed that issue in a timely manner while explaining the working of the unit... something my home contractor didn't do.
We've been having issues with our heating and cooling since we bought our house 4 years ago. At least 7 or 8 plumbers have been here to look at our system and diagnose the problem. However, no one would take the time to do the needed repairs. I called Hannabery on a recommendation from a friend. They responded to me right away, set up an appointment and not only showed up, but they were here early. They took their time to figure out the best options for me and got me on the schedule right away. The installers were reliable, friendly and very knowledgeable. I had tons of questions and they answered them all. Within a few weeks we have a brand new system and a nice warm house. It's true you get what you pay for. If you try to cut corners, you get a furnace that dies in 5 years. Thanks to Hannabery, I now have a system that will keep my family comfortable for years. A satisfied customer here!
This is our 3rd year with Hannabery HVAC annual service. We are very pleased with their work and professionalism. Their techs are well-trained and arrive on-time. The work is thorough, efficient and complete. We plan to continue to renew our service contract for next year. Having a contract with Hannabery gives us peace of mind in the event something needs adjustment or replacement we know they'll show up when we need them. Well worth the price. I highly recommend Hannabery for HVAC service, maintenance or new equipment installation.
The technicians are always friendly. They come with shoe covers as to not track in anything from the outside. Professional demeanor and very informative. I like that they let me know who is coming.
I’m a new customer and called with a furnace problem. They sent a repair tech that same day and called back after initial scheduling and mentioned they had to do a bit of rerouting but someone would still be there in the allotted time. Gentleman arrived on time, was very polite and worked hard to diagnose an unusual problem. I was impressed with his expertise and felt the cost was more than fair. Love the company.
Tech was professional and thorough. There was a problem with our heat pump/auxiliary heat and he fixed it while here. Would definitely recommend this company for service.
Wonderful! Scott knew exactly what the problem was fixed it and was very courteous and very neat! Heater stopped functioning, it was 22 degrees outside. Thank you, Scott
Hannabery has been excellent for our family. We've used them for our home and rental properties. We just had a call from our tenants that there was no heat this morning. Within a few hours, the system was up and running. Can't ask for more on a Saturday when it's 10 degrees outside. We've also use them to replace systems. Not only has their work been excellent, but they have also been the best priced. In short, when we call, they're there, their fair and their good.
I have been dealing with this company for approximately 20 years and they have done my maintenance twice a year, installed an upgraded AC unit and just did the cleaning of my ducts and vents. Everything has been first class and done above my expectations. Use them if you want to be secure and confident in your comfort.
I had a new A/C & Gas Furnace installed. I received several proposals trying to compare apples with apples. I am glad I picked Hannabery. They included a media filter, others did not without an additional cost. The project manager discovered a judgment borderline venting issue that the proposal writer did not include in the proposal. After a phone call by the project manager, they went with rerouting a vent at no additional charge to my proposal. They used good quality surge protectors for both units. Clean-up and old unit removal were good. The complete installation took a little under 2 complete days for my 3-ton A/C unit and gas furnace.
They started promptly at 7 am both days. I had heat by the end of the first installation day in December. The complete installation with the A/C was finished by the end of the second day.
Great company! They installed our heater when the place was built so we called them for a check up when we knew something wasn’t running quite right. (We just bought the home a few months ago) They got us in almost right away, the tech was so knowledgeable and really can’t complain about the price. He fixed the problem which turned out to be bigger than we originally thought, on the spot. They did such a great job we are going to have them back to install a whole house humidifier and join their 2x a year maintenance program. I couldn’t ask for a more friendly company. Great experience all around.
I have been with Hannabery since the year 2001. The service is always great. They have a wonderful and professional team. My wife and I always request Will as our technician for our bi-annual service appointments. He is GREAT!!!!! Very professional and knowledgeable.
Home was built in 1998 and I wanted to upgrade my heating and air conditioning. Hannabery came to the house, took measurements of rooms, number of windows and heights of ceilings and made a recommendation. Ended up with two new furnaces with humidifiers and two new air conditioners. Could not be happier with their work and installation people. Extremely neat and clean and very professional. I am now speaking with Hannabery on a upgrade and replacement of my generator. I would highly recommend this company.
Very thorough and checked everything. It was actually under warranty since we only had new system 6 months. Was a contacter in outdoor unit. We are so happy we went with Hannabery. Everyone is very nice and professional and they are very thorough. A+ work and business. I would recommend to anyone.
Hannabery has both installed new and repaired existing HVAC equipment for our 2 businesses and our home for 15 years. In that time we've had many dozens of very good to excellent experiences with them, and only 1 so-so experience, which they addressed. It would be very hard to find a better HVAC outfit.
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