Welcome to Heat Pumps 101...

Where class is always in session!

Topics Covered:

  • Heat Pump Tips
  • Heat Pump Maintenance

Remember Class, Silence is Golden!

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"Studying may continue"

Heat Pump Tips:

  • Set your thermostat at one temperature. Constant adjusting can cause higher utility costs, especially in the Winter.
  • If using your thermostat as a setback type, limit the setbacks to twice a day such as when you are at work and when you are sleeping.
  • Only setback the thermostat 6% of desired temperature (approximately five degrees).
  • During the heating season, try not to set the thermostat below 65 degrees.
  • In the cooling mode, try not to set the thermostat below 70 degrees. Besides higher utility costs, this can cause the indoor coil to freeze and cause condensation in the house.
  • Make it a habit to look at the outdoor heat pump during the winter months for signs of excessive ice or snow build-up on or around the heat pump. Especially after bad weather.
  • If the unit is covered in ice or snow, it must be removed in order to work properly. Turn the thermostat to Emergency heat or the off position and remove the snow and ice. You can pour warm water over the unit to melt the snow and ice. Even cold water from a hose will help, but do not use hot water.
  • Do not use any sharp objects to pick or knock the ice off the coils of the heat pump. This could cause severe damage and personal injury.
  • Once the unit is clear of snow and ice turn the thermostat back to normal heating. If the unit ices up again, call for service.
  • Do not let the outdoor unit sit underneath a leaking gutter. In the winter months, water will drip on the top of the unit and freeze solid. This will restrict the air flow and cause the whole unit to freeze-up.
  • Heat Pumps should be elevated 4 to 8 inches above ground level to keep coils clear of snow and ice and to allow for proper drainage. Contact our Service Department if you would like your unit raised.

Heat Pump Maintenance:

  • Check air filters monthly. Clean or replace as needed.
  • Keep outdoor unit clear of snow, ice, and debri. This includes the top, sides, bottom, and around the heat pump.
  • Keep the outdoor coils clean. If they get dirty you can use a heavy duty degreaser and hose them down. Just turn the unit off first.
  • Keep shrubs pruned back at least 18 inches from all sides of the heat pump to allow for proper airflow and servicing.
  • Flush the indoor condensate pan and drain in Spring before using the air conditioning. This is extremely important if the unit is above or in a finished living area, but should really be done by a trained service technician.
  • Some fan motors need to be oiled annually, but almost all are now permanently sealed.
  • Last but not least, we suggest having your heat pump inspected by a trained service technician at least once a year.


Topics include: Heat Pump FAQ's

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We look forward to having the opportunity to serve you. If you have any questions or comments, please do not hesitate to contact us.